ClearPlay CP-427 DVD Player

My husband and I loved the idea of this filtering and my husband especially was exited to catch up on all of the movies we didn't see but otherwise would have if certain things were filtered out. We recieved the player and set up and downloading of filters was easy enough, but three months later, the hardware itself just wouldn't turn on. (and we only used it about once a week with me working full time and him in grad school) We contacted clearplay and they told us they'd send us a new one. Three weeks later, we called them up and they had no record of us calling and apologized and told us again they'd send us a new one...(long story short), it wasn't until three months later that we recieved our new one. And within two months, IT broke!! I was ready to give up and demand our money back, but my husband, still anxious to catch up on a few more movies, wanted to try once more. Well, this is our third clearplay DVD player and we've only had it for three months working, and same story- it just WON'T turn on!! I wish there was a company that would compete with Clearplays concept that made better hardware. The actual make of the DVD player is HORRIBLE and their customer service isn't much better. I don't know what they'll say this third time we call them now demanding a full refund. This is ridiculous! Since all of this has happened we talked to some friends that had the same problem- thiers too broke within 3 months!!  Don't buy this product unless you have the time and will to go through a hassle!