Creative Technology 51MZ0315AA001 Headphones
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- Design: Over the Head
- Usage: Consumer
- Sound Mode: Stereo
- Connectivity: Cable
- Compatibility: Home Audio Personal Audio Computers
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Sound is beautiful but headphones easily break
Pros
Beautiful sound. Three types of noise reduction. Can be used with battery power turned off
Cons
Headphones will break if you have a large head. Creative does not keep spare parts
Recommended it?
No
The Bottom Line:
For $250 - $300, the production should not break and customer service should not accuse you of damaging their product. Skip these headphones and get either Bose or Sennheiser headphones
The Creative X-Fi has three types of noise reduction which can be used in any combination to get the best response for the type of audio on your portable device.
The X-Fi can also be used with all powered noise reduction powered off, so you are not stuck with useless headphones if your batteries happen to run out. In fact, I tend to use these headphones in this setting for the majority of the time.
Sound is natural, full, and beautiful.
HOWEVER (and this is a big however), the headband of the Creative X-Fi is very firm, and if you have a big head, the plastic housing on either side will soon weaken and break. To make matters worse, Creative Labs customer support will blame you for the physical damage and you will need to run it all the way up to a supervisor to have the warranty upheld. Customer support actually had the gall to offer a refurbished pair of X-Fis to me at the "reduced" price of $250.
My replacement pair also broke in the same fashion after four months of use, and rather than deal with customer support, I've used strapping tape to attempt to hold it together. Recently the cord has become worn enough that I'm only able to hear the right channel, and Creative customer support does not keep replacement parts for purchase (it will only provide replacement parts if under warranty) so I was directed to fend for myself in finding an appropriate 3.5mm to 3.5mm replacement cord.
I am sad to say I cannot recommend the Creative X-Fi despite its wonderful sonic capabilities due to poor construction and (worst of all) an customer support team that does its best to not serve the customer. At this price point I would recommend the Bost QC-2 or QC-3 (perhaps a more artificial sound, but stellar customer service).
The X-Fi can also be used with all powered noise reduction powered off, so you are not stuck with useless headphones if your batteries happen to run out. In fact, I tend to use these headphones in this setting for the majority of the time.
Sound is natural, full, and beautiful.
HOWEVER (and this is a big however), the headband of the Creative X-Fi is very firm, and if you have a big head, the plastic housing on either side will soon weaken and break. To make matters worse, Creative Labs customer support will blame you for the physical damage and you will need to run it all the way up to a supervisor to have the warranty upheld. Customer support actually had the gall to offer a refurbished pair of X-Fis to me at the "reduced" price of $250.
My replacement pair also broke in the same fashion after four months of use, and rather than deal with customer support, I've used strapping tape to attempt to hold it together. Recently the cord has become worn enough that I'm only able to hear the right channel, and Creative customer support does not keep replacement parts for purchase (it will only provide replacement parts if under warranty) so I was directed to fend for myself in finding an appropriate 3.5mm to 3.5mm replacement cord.
I am sad to say I cannot recommend the Creative X-Fi despite its wonderful sonic capabilities due to poor construction and (worst of all) an customer support team that does its best to not serve the customer. At this price point I would recommend the Bost QC-2 or QC-3 (perhaps a more artificial sound, but stellar customer service).
