Hewlett Packard OfficeJet Pro L7680 InkJet Printer
- Black Print Speed: 35 ppm
- Color Print Speed: 15 ppm
- Output Type: Color Printer
- Technology (Detailed): Inkjet
- Printer Type: Workgroup Printer
- All-in-One Functions: Copier Fax Machine Scanner
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Don't Buy - Only lasts a year, just out of warranty
Pros
lots features
Cons
Printhead problems and then printer dies.
Recommended it?
No
The Bottom Line:
DON'T BUY. IT SEEMS THERE IS SOME QUALITY CONTROL ISSUE HERE AND HP WILL NOT ADMIT IT OR STAND BEHIND THEIR PRODUCTS.
I thought I was a happy HP customer, having purchased for my small business 2 Officejet Pro L7000 series printers. However, both of them died a little over a year of light service with a message about the printhead. Even replacing the printhead does not fix the problem and the whole printer needs to be scrapped. Both of them were a couple months out of warranty. What is puzzling is that both of them died with the same hardware problem, as identified by HP Support. The first one dying I could accept as the luck of the draw. But the second one dying a couple months later is unacceptable. After spending hours with HP Support, online and over the phone and escalating the problem, I was repeatedly told it's out of warranty. I insisted that is is unlikely that both printers would die so soon after warranty expiration AND with the SAME problem, but I was told, there is nothing HP can do, please buy another HP Printer to replace it.
Well, my answer and a warning to all interested HP Buyers is: NO WAY, I AM NEVER BUYING ANOTHER HP PRINTER AGAIN!!!!
YOU HAVE BEEN WARNED. IT SEEMS THERE IS SOME QUALITY CONTROL ISSUE HERE AND HP WILL NOT ADMIT IT OR STAND BEHIND THEIR PRODUCTS.
Well, my answer and a warning to all interested HP Buyers is: NO WAY, I AM NEVER BUYING ANOTHER HP PRINTER AGAIN!!!!
YOU HAVE BEEN WARNED. IT SEEMS THERE IS SOME QUALITY CONTROL ISSUE HERE AND HP WILL NOT ADMIT IT OR STAND BEHIND THEIR PRODUCTS.
