Meade DS-90 Telescope

I bought this scope used from a college professor and discovered that the plastic eyepiece holder/visual back had cracked in shipment and the plastic focuser teeth had teeth broken off rendering it useless.  I have not been able to use the telescope since Meade would not sell me a part that will fix it (as another person stated they would only fix it under their 1 year warranty).  My scope was 1 year and 20 days from the day Meade shipped the scope and I couldn't buy parts to fix it and they wouldn't honor the warranty without a purchase receipt.  I did have the dated telescope shipment list that accounted for each part put in the box.  They offered to sell me a visual back from another model 90mm scope that had a different thread pattern so I could cross-thread it on but they wouldn't guarantee that it would fit.  My biggest complaint was Meade's lack of customer support and failure to support their products.