Panasonic Triple Play PV-DF2035 20 inch TV/VCR/DVD Combo TV
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- Screen Size: 20 inch
- Built-in Tuner: NTSC
- Screen Type: Flat Screen
- Combo Type: TV/VCR/DVD
- Aspect Ratio: 4:3
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User ReviewRead All Reviews »
Poor Panasonic Support
Pros
Great set, great picture, plays all DVD and CD disk standards.
Cons
Incredibly poor customer support. I thought the Chinese products had the worst support.
Recommended it?
No
I purchased this TV at Costco and am extremely happy with the TV. However, the box stated that the set includes a "lighted" remote control. Since mine didn't light up, I decided to contact Panasonic. As the other reviewer stated so eloquently, their phone and web support is unusually poor. After a couple of days of trying to get through to an actual breathing person, I gave up. Hey Panasonic, spend some dollars on support of your excellent products! One other item of note: I didn't notice it until I got the set home but the instructions say it will not play DVD-RW disks (It's nowhere on the box). This would have been a deal breaker for me but it does play them very well. The instructions indicate that it does play DVD-RAM, a competing disk standard which Panasonic supported, so I guess the statement was political.
