Pioneer 509S Receiver

I bought this receiver because it had alot of features and it was a good deal (Costco). Mistake.

I set it up instinctively. I lost the manual. Called Pioneer customer (dis)service and waited on hold for 18 minutes (told only 5). A new manual would cost 20 smackers, plus a 4-week wait. Almost 10 percent of the cost of the receiver ($270). No e-mail address; no on-line manual. Yet Pioneer professes to sell techie devices.

I found my manual, but nothing seems to work. Digital cable connections don't get a response, and I don't really want to deal with customer service again.

I would NEVER buy another Pioneer product again.