Samsung HC-M4215W 42 in. TV
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- Aspect Ratio: 16:9 14:9
- Weight: 108 lb.
- Screen Size: 42 inch
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STAY AWAY
Pros
Light in weight. The size is O.K. for a small room or basement.
Cons
Expensive repairs, unavailability of parts, extended warranty is a must, poor customer service.
Recommended it?
No
The TV was purchased July 2003. After a 1 year and 6 months the convergence circuit has gone out. After speaking with multiple TV repair centers about Samsung TV's, everyone of them said they are very difficult to work on. Repair and the parts are hard to come by as well. I have spoken with the customer service department (mostly management) with no help whatsoever! I have received an email from their management (when I asked for a phone call) stating they could not help with the TV due to the expired warranty. It has cost me $360 to get it fixed! I will never buy another Samsung anything and recommend everyone follow suit! I am in the military and will do my best to get their product removed from every base I can think of!
