Samsung HL-R6167W 61 in. HDTV DLP TV
Out of stock |
Similar in Projection Televisions
- Digital TV Standard: HDTV
- Aspect Ratio: 16:9 4:3 Enhanced 14:9
- Broadcast Format Displayed: 720p (HDTV) 480p (EDTV) 480i (SDTV)
- Weight: 94.58 lb.
- Projector Technology: DLP
- Built-in Tuner: ATSC NTSC
- Overview
-
Reviews
-
Compare Prices
User ReviewRead All Reviews »
Color Wheel Flaws - After 18 Months - $410 Fix
Pros
Size; picture quality; overall look of set.
Cons
Reliability (color wheel problems); Some confusing controls and input hook-up limitations.
Recommended it?
No
After 16 months of generally happy use, my Samsung 61" DLP (purchased in April of 2004) started making a high frequency noise. This turns out to be what is known as a color wheel. It is apparently a common problem, as indicated by the fact that the phone operator at Samsung Customer service immediately identified the color wheel as the problem. A web search will also reveal others having complaints.
Unfortunately for me, the 1 year warranty had expired. Several conversations with Samsung customer service were unproductive. I also spoke to the executive customer service representative, a woman named Cathy, and they refused to help. The repair cost is $410.
For those interested - a DLP uses a white light bulb; a color wheel is a rotating color filter having multiple color segments; the color wheel generates successive colored beams that are directed at the digital micro mirror device (TI chip). The spinning color wheel failing makes a high frequency noise.
Unfortunately for me, the 1 year warranty had expired. Several conversations with Samsung customer service were unproductive. I also spoke to the executive customer service representative, a woman named Cathy, and they refused to help. The repair cost is $410.
For those interested - a DLP uses a white light bulb; a color wheel is a rotating color filter having multiple color segments; the color wheel generates successive colored beams that are directed at the digital micro mirror device (TI chip). The spinning color wheel failing makes a high frequency noise.
