Samsung HL-N4365W 43 in. HDTV DLP TV
- Digital TV Standard: HDTV
- Aspect Ratio: 4:3 16:9 Enhanced
- Weight: 67.2 lb.
- Projector Technology: DLP
- Screen Size: 43 inch
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Reliability - Disaster: But to Sammy's credit
Pros
technology, nice size
Cons
reliability after warranty a disaster
Recommended it?
No
It was a big deal for me to buy this. big size, technology, etc.
The bottom fell out after the one year warranty expired.
Have had two major repairs to the tune of $1110 !!!
Now I can't trust Sammy or their authorized service.
Am I a one in a thousand or a guinea pig?
Follow-up: To Sammy's credit
By e-mailing Sammy politely
subsequently called their executive customer relations inquiring as to possible mitigation for this bad luck - they authorized reimbursement of second repair within authorized repair 90 day warranty.
I have to laud them for customer service's authority to reimburse for second repair (which was $658 after the first at $458)
Give credit where credit is due
The bottom fell out after the one year warranty expired.
Have had two major repairs to the tune of $1110 !!!
Now I can't trust Sammy or their authorized service.
Am I a one in a thousand or a guinea pig?
Follow-up: To Sammy's credit
By e-mailing Sammy politely
subsequently called their executive customer relations inquiring as to possible mitigation for this bad luck - they authorized reimbursement of second repair within authorized repair 90 day warranty.
I have to laud them for customer service's authority to reimburse for second repair (which was $658 after the first at $458)
Give credit where credit is due
