Sylvania 6842PF 42" EDTV-Ready Plasma TV

I purchased this tv at a black friday sale in 2007 for $799 and tax... I waited in line all night to guarantee getting one of the 16 available. The price, the wall mount option and the Sylvania name was what I based my purchase on. I had to purchase the wall mount suggested by Sylvania so as not to risk voiding the warranty should anything happen. The mount was $200. I was very pleased with the performance of this tv, the picture was great, it was easy to use and the sound quality was good enough for the small house I have. On day 37 of using this tv, it would not power on and stay on... it kept shutting itself down. I tried all of the troubleshooting options and nothing worked. I called the company and gave them the information. They told me once the warranty was verified, they would contact me. After 3 weeks, I called again. The rep said he would put an alert on my claim and I would be called back. Another three weeks passed and I called again. I told the company that I was paying a premium for cable and had no tv to watch and I would not settle for a promise to call me back. The rep suggested putting an alert on my claim to speed things up. I told him an alert was put on my claim 3 weeks ago. Again I was promised someone would return my call. It didn't happen. A couple of weeks passed, and UPS delivered a Sylvania box to return my tv. No instructions, no address, nothing. Again I called the company. They said they would send a carrier out to pick up the tv. Another month passed. I called again and was told that the recent holiday put them behind. I reminded the rep that this tv has been in processing for MONTHS and it was time to clear this up. After another couple of weeks, a courier picked up the tv. After 5 weeks, I get a call stating the tv cannot be fixed and my purchase price (without tax) would be returned. I told the rep how unhappy I was with Sylvania and that the tax was necessary for me to pay to purchase the tv. The company finally ended this ordeal with a check for the tv (including tax) in February of 2007. Yes, it really did take that long to resolve this matter.