Toshiba 40RV525U 40" LCD TV
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- Aspect Ratio: Widescreen (16:9)
- Display Resolution: 1920 x 1080 pixels
- Response Time: 8 ms
- Broadcast Format Displayed: 1080p (HDTV) 1080i (HDTV) 720p (HDTV) 480p (EDTV) 480i (SDTV)
- Screen Size: 40 inch
- Weight: 42.1 lb.
![Toshiba 46\](http://di109.shoppingshadow.com/images/di/33/4c/62/4d42776c4d6977396a4a374b71356b52654e77-80x80-0-0.jpg?p=BYfOZIOgdZ&a=1&c=1&l=3057240&t=05%2F27%2F12%2007%3A10%3A48%20PM&r=3&d=869.96&rt=mr "Toshiba 46\")
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User ReviewRead All Reviews »
Think twice!
Pros
Picture Quality
Cons
Remote Control and Fade to Black Issue
Recommended it?
No
The Bottom Line:
Unless their customer service resolves my issues, I cannot recommend this TV.
I purchased this TV in January, 2009. The picture is fantastic, but that is one of the few things that I can say that are positive. We have had issues with the TV’s remote control, the TV makes a high-pitched squeal sometimes when getting a signal from different inputs, and it also “fades to black” spontaneously.
I have contacted Toshiba customer service over 15 times since last year and have had a service tech out to the house twice. None of the issues have ever been resolved.
In regards to the remote issues, the reps have offered up the possible causes: “do you have fluorescent lights in your house?” and my favorite, “do you have windows in that room?”
When I reported the “fade to black” issue, one of the reps told me that “your antenna may be losing signal.” Now I am not a TV expert, but I think after having an antenna for many years, I know what it looks like when the signal is weak.
The second time their service tech came to my house, he literally never touched the TV and told me everything was ok.
The last time I called, the rep told me “we will get back to you with a resolution in two or three days.” That was over seven weeks ago.
So if you want horrible customer service if your TV ever has a problem, by all means, this Toshiba TV is the TV for you!
I have contacted Toshiba customer service over 15 times since last year and have had a service tech out to the house twice. None of the issues have ever been resolved.
In regards to the remote issues, the reps have offered up the possible causes: “do you have fluorescent lights in your house?” and my favorite, “do you have windows in that room?”
When I reported the “fade to black” issue, one of the reps told me that “your antenna may be losing signal.” Now I am not a TV expert, but I think after having an antenna for many years, I know what it looks like when the signal is weak.
The second time their service tech came to my house, he literally never touched the TV and told me everything was ok.
The last time I called, the rep told me “we will get back to you with a resolution in two or three days.” That was over seven weeks ago.
So if you want horrible customer service if your TV ever has a problem, by all means, this Toshiba TV is the TV for you!
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