Hewlett Packard Officejet 6310 All-In-One InkJet Printer
- Black Print Speed: 30 ppm
- Color Print Speed: 24 ppm
- Output Type: Color Printer
- Technology (Detailed): Inkjet
- Printer Type: All-In-One Printer
- All-in-One Functions: Copier Fax Machine Scanner
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A Huge Disappointment After 3 Months
Pros
Cheap, decent printing. Actually works if you have a NEW computer.
Cons
Too expensive for just printing, doesn't do anything else well.
Recommended it?
No
The Bottom Line:
AVOID! HP is clueless. Their software is garbage and support doesn't provide sensible help.
I'm not sure which is worse: The Canon printers the eat up print heads every year or two, or this "multifunction" printer that really only does printing and faxing well.
The printing is OK.
Copying is agonizingly slow. Sure, if you're copying several pages, once it starts the speed is OK, but it takes forever before it starts copying the first page.
Scanning: It's a crap shoot. Sometimes I just can't get it to work and the documentation is pretty much useless. The software is horrible, nothing happens, so you click again, then it gives you an error, the nothing happens for a couple minutes, then a window pops up. It's obvious that HP took the cheap and easy way out and didn't really bother to write a good application for scanning, but cobbled together a couple different apps and kind of sort of made them work together. And I've never been able to scan by using the buttons on the printer, I always have to launch the scan job from my computer.
Faxing is fine.
Update: I've worked with HP "support" to try to fix the scanning problems. After disabling the firewall, anti-virus, anti-spam, and all startup applications, they had me run some of their .exe files, proved that scanning "works" and declared the problem fixed. Of course, one reboot and I still had the problem, and also had no anti-virus, anti-spam, firewall, or startup apps. Wow. It's like dealing with a bank or an insurance company.
Update: A of May 15, 2008, I replaced my old XP computer with a brand new machine running Vista with a stupid amount of memory and a really fast processor. On this machine, there were only a few problems getting the software installed, it took "only" about 45 minutes and a few hundred MB of disk space (what's up with that???). But is does work on this new machine. So 4 months after I bought the printer, it is now working after spending $1500 to upgrade my computer. I still intend to avoid all HP printing devices in the future.
The printing is OK.
Copying is agonizingly slow. Sure, if you're copying several pages, once it starts the speed is OK, but it takes forever before it starts copying the first page.
Scanning: It's a crap shoot. Sometimes I just can't get it to work and the documentation is pretty much useless. The software is horrible, nothing happens, so you click again, then it gives you an error, the nothing happens for a couple minutes, then a window pops up. It's obvious that HP took the cheap and easy way out and didn't really bother to write a good application for scanning, but cobbled together a couple different apps and kind of sort of made them work together. And I've never been able to scan by using the buttons on the printer, I always have to launch the scan job from my computer.
Faxing is fine.
Update: I've worked with HP "support" to try to fix the scanning problems. After disabling the firewall, anti-virus, anti-spam, and all startup applications, they had me run some of their .exe files, proved that scanning "works" and declared the problem fixed. Of course, one reboot and I still had the problem, and also had no anti-virus, anti-spam, firewall, or startup apps. Wow. It's like dealing with a bank or an insurance company.
Update: A of May 15, 2008, I replaced my old XP computer with a brand new machine running Vista with a stupid amount of memory and a really fast processor. On this machine, there were only a few problems getting the software installed, it took "only" about 45 minutes and a few hundred MB of disk space (what's up with that???). But is does work on this new machine. So 4 months after I bought the printer, it is now working after spending $1500 to upgrade my computer. I still intend to avoid all HP printing devices in the future.
