Hewlett Packard Photosmart C4180 All-In-One InkJet Printer
- Black Print Speed: 30 ppm
- Color Print Speed: 24 ppm
- Output Type: Color Printer
- Technology (Detailed): Thermal Inkjet
- Printer Type: All-In-One Printer
- All-in-One Functions: Copier Scanner
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User ReviewRead All Reviews »
Ok, when it works. which isnt long....
Pros
great color printing, excellent for photos, fast scanning/copying. Price
Cons
didnt last long, Too little in ink cartridge, customer support is overseas...
Recommended it?
No
The Bottom Line:
Spend a little more and get a better printer. You will save money in the long term in ink...
Bought this printer in April. Probably printed 20 pages on it in 3 months since I have another printer hooked up. When it worked it printed great pictures. Ink cartridges ran run out too quickly though. In July it died. Got a "paper jam" error without any paper in it. Contacted HP service, which is overseas in Asia now. Mostly the rep read off what you can find on their web page. Most of the time I couldn't understand him anyway. It wasted 1 hr until they agreed to send a remanufactured one to replace the broken printer. 10 days later, the replacement showed up. All was well until the next morning. The color cartridge has some kind of leaked and I needed to run the clean cycle a few time to get it to print in color every time the printer sat for more than 12 hrs. With how little ink is in the HP 95, this was a problem. So I called them again this time I spoke to a supervisor. They sent another remanufactured printer. 10 days later is showed up. And guess what, it doesn't work. The second replacement will not power up. This was after the supervisor said he would make sure QA double checked the printer before it went out.... Currently I'm working with a case manager (one step higher than a supervisor), who is not very helpfully. It's been three days and still no solution. I originally bought a C4150, and they sent a c4180. Seems like there are a lot of broken 4180s. If they send back a 4150, I'll return it and get my money back and buy a Canon. Its too bad, my old HP printer is 7 yrs old and working great. I wanted an all in one to clear up some space..
OK. a new printer showed up on monday. Followed by paperwork the next day. The new printer works so far. Hopefully this one lasts more than 3 months. It took over a month of calling every few days but, HP service did finally send me a new printer. HP spent more Fedex charges than the printer is worth. Still have 8 months on the warranty. I'll update is anything happens.
OK. a new printer showed up on monday. Followed by paperwork the next day. The new printer works so far. Hopefully this one lasts more than 3 months. It took over a month of calling every few days but, HP service did finally send me a new printer. HP spent more Fedex charges than the printer is worth. Still have 8 months on the warranty. I'll update is anything happens.
