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What a great experience! This is the way purchasing on-line should work everywhere. I placed an order for a Minolta Dimage 7 which included FREE rechargeable batteries. I normally don't buy extended warranties but I decided to get the one RitzCamera offers because it covers EVERYTHING except theft, so if I drop it they fix it. Plus I saved 10% on the warranty. Everything arrived as promised. Zero hassel, great customer service, very satisfied customer.