Read reviews on RitzCamera.com
RitzCamera.com
Average Rating: 3.5/5.0 store rating
On-Time Delivery 4
Customer Service 3
Reviews provided by    Epinions
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Author's Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
Very good price, service and delivery
by kent3, December 22, 2003
I ordered a Sony camcorder on 12/17/03 and received it on 12/20/03. Everything was as advertised and the price was right. Ritz also charged no shipping. I assume Ritz and the shipping company are fully staffed for the Xmas season and this must have helped speed the delivery. I could not have asked for any better service, I will shop at Ritz again.

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
VERY GOOD STORE
by buyeratlarge, December 14, 2006
Great experience. timely shipping. Got everything I was promised no surprises. customer service was very helpful with all my questions. I will definitely recommend this store to others

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
Based on this experience, I WOULD order from them again.
by matrix1a, April 1, 2004
I just bought a FujiFilm FinePix S3000 digital camera on their website last week and EVERYTHING went PERFECT. <br> I placed the order on Friday night, got an e-mail confirmation for my order immediately. The shipping was FREE for UPS Ground 7-10 day delivery. I received an tracking number e-mail on Monday and it just got here today on Wednesday. Maybe I was just lucky?

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
No hassle, reliable service with non of the upsell pressure you sometimes encounter.
by englishbob, November 28, 2004
I am always reluctant to spend a large sum of money on the internet. But that said, I ordered a Canon EOS Digital Rebel 300D kit, plus an extra lens, camera bag and a few other bits from Ritz Camera. <br> <br> I ordered by phone rather than using the online form, still don't trust Websites with my CC. The girl was knowledgeable and helpful. Ordered, wasn't pressured into buying anything extra or a warranty. <br> <br> Ordered very late Wednesday and payed for next day delivery. Parcel arrived Friday as promised, everything in perfect condition. Would certainly buy from Ritz again.

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
Bought a digital camera at a great price! Highly recommend.
by sencrafter, October 9, 2004
Did a lot of research and comparison shopping for my digital camera. Ritz camera had the camera I wanted at the best price. It also had a $30 rebate, no tax, and free shipping (all factors in it having the best price). I bought my camera, it arrived quickly, it was as described, and got my rebate no problem. Overall very happy with this store.

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
I had a very good experience dealing with RitzCamera.com
by bionerd, May 28, 2004
I recently purchased an EOS Digital Rebel camera outfit from Ritz Camera and have been nothing but pleased with the service I received. Shortly after placing the order via the web, I received an e-mail saying I needed to call to confirm my order. I thought "great - here comes the bait and switch" where they would try to sell me more than I wanted at higher prices. BUT NO. They only needed to confirm that the holder of the credit card had made the purchase as it was over $1000. The people I spoke to were courteous and the call was very short and simple. My camera arrived very quickly and was very well packaged. I love the camera and would definitely consider Ritz Camera for my next photographic purchase.

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
Professional prompt service at competitive prices.
by sgtbush207, June 7, 2006
I ordered a Nikon D 200 body by phone on Wednesday. I received the camera on Saturday morning by Fed Ex. Camera was exactly as advertised, new in sealed box and all accessories included. Salesman did not try to pressure me to buy anything else and processed my order promptly. You can't ask for anything more from a business. They also gave me free shipping where other dealers wanted $ 60.00-$75.00. <br> I will certainly check their prices first on my next camera purchase.

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
Ordered then canceled - No problems
by schmedley, March 19, 2004
Ordered a camera on line...changed my mind, canceled the order by phone with a polite sales person, no argument, helpful in discussing other cameras. Went to the website with my order number, the order showed canceled. Could not ask for more.

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
Faith restored
by scott21, November 27, 2003
After shopping at several other online stores with very frustrating results it was a pleasure to shop with Ritz Camera. I called in my order and the salesman was very polite, which was a pleasant change from the other sites. I ordered a Canon Digital Rebel. The salesman indicated they had the camera in stock and could ship the next day. No hard sell on accessories, I was ask about a compact flash card which is not part of the factory package, I indicated that I had a card and the sale was completed. The camera shipped out the next day as promised and arrived on schedule. Thank you Ritz Camera for restoring my faith in honest online merchants.

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
A+
by sharkiebob, December 17, 2003
Camera was in their ad but not in their stores. So, I ordered via internet. Extremely easy, no sales pressure on credit card confirmation, shipping was on time. Only merchant I've used recently that has a no-tamper seal on outside of package. Overall great.

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
Great experience ordering online.
by unistudios, October 6, 2006
I've had very good experiences shopping at RitzCamera.com. I've purchased a Canon Digital Rebel XT and a camera bag. RitzCamera.com also now carries a wide variety of consumer electronics products so I've now also purchased an MP3 player from them. A great selection of product and an easy website to use. My products have all been received within 5 business days and the shipping on the camera was free. Also they charged no sales tax on any of the items.

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
modestly cheap price, no customer complaints in the last 6-8 years of shopping here
by sskeivys, July 12, 2004
received earlier than expected, bought extra's that they also discounted (compared to other online and local stores) responsive when called to speak to customer service [had a spot on pictures - turned out to be dust since I changed lenses and allowed dust in. Have bought three cameras here over the last 6-8 years and would shop here again as my first choice.

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
EXCELLENT - 5 star seller!!!!
by huskercathy, March 8, 2008
Excellent online shopping experience - received my order within less than 48 hours - excellent price, excellent shipping and excellent product! They beat the competition hands down! No sales tax, Great Price and FREE shipping! <br> Thanks Ritz Camera - looking forward to doing business again with your company - very impressed.

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
Low price, very prompt delivery. Complete satisfaction
by lrmincolo, December 5, 2003
From lrmincolo Date Dec 5, 2003 <br> <br> Ritz Camera had the lowest price on the Nikon Coolpix I was looking for. Ordered the camera on line, with FREE shipping. They said that shipping would take 7-10 days. I got a UPS link in an e-mail the day after the order and it took me direct to UPS where I could almost tell the hour the camera would be delivered. I ordered this Nikon on 12/3 and it was delivered on 12/5. All items were received just as advertised. Would certainly shop at this web site again!

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
Great store experience!!
by rmsturm, May 21, 2004
Great store experience!! I bought a Canon 300D Digital Rebel camera at the store in Santa Clara, CA. There were major quality control problems with the camera. Within the 10-day refund period Ritz refunded my purchase price in full without any kind of hassle. The store manager apologized for the defects in the camera. I will watch the web for comments on the Canon camera. When the quality problems are fixed, I will return to this store and buy the camera there. It was a pleasure shopping there.

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
Extremely satisfied in contrast to other on-line sales
by goolamie, May 4, 2003
Ordered the Nikon D100 and was delivered right on time. Excellent service that justifies higher pricing. On-line selections are wide although some items are back-ordered but I guess that's a universal problem. Otherwise I was very impressed with the     Read full review...

  I would shop here again
 
Author's Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
Great Experience - Would highly recommend
by redheadjojo, October 6, 2003
I ordered these binoculars on Wednesday during my lunch hour and had them on Friday. And they shipp     Read full review...

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
Quick Delivery, Good Price
by axel179, December 6, 2006
The Price was the best price. NO Referbs. Quick delivery good tracking. It was one of the easiest transactions I have had in a     Read full review...

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
my order was handled honestly and professionally
by g7202, July 21, 2003
they were honest that the item out of stock would be in within a week,and it was,and shipped out pro     Read full review...

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
What a GREAT online store!
by jugglinact, April 2, 2002
Ready to finally put my 10-year-old camcorder to rest, I set out on a mission to find the least expensive Hi8 camcorder on the market. At RitzCamera.com, I found a Canon model with all the bells and whistles I wanted, at a very competitive price. <br>     Read full review...

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
One of those rare businesses...
by EinCT_dt1, December 12, 2001
One of those rare businesses that delivers better than promised. They matched a lower price on a Nikon N90 and it arrived faster than advertised. No pressure, no hassle. It's the only place I shop for camera     Read full review...

  I would shop here again
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