Read reviews on Target
Target
Average Rating: 2.5/5.0 store rating
On-Time Delivery 4
Customer Service 3
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Author's Rating: 2/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 4/5.0 store rating
Poor customer service!
by sbillmyer, June 2, 2007
I have shopped target.com a couple of times. I find their Site very user friendly, and thankfully I did not have a problem with the items because as I have read elsewhere, returning something at Target almost makes it not worth shopping at Target even though their selection is nice and their stores are clean. Every once in a while you can find a decent store clerk, but not as often if they cared about their staff providing GOOD customer service. Don't get me going on their pharmacy staff. Thankfully my insurance offers mail order prescriptions.

x I would not shop here again
 
Author's Rating: 3/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 1/5.0 store rating
Overall not too bad to shop.
by Korie, April 18, 2007
If you are not familiar with Target, they are kind of like Wal-Mart but have better selections and maybe a little bit better quality. I have not been into a Target store, because where I live we don't have a local one, so I have shopped from them     Read full review...

  I would shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
Shipping
by hollingsworthd, April 4, 2007
The item I ordered from target's online store seemed nice, but the item had misleading shipping information. Although it says, in "1 to 2 business days" it will usually ship, the Target "team lead" informed me that it will usually take 2 to 3 or even 3 to 4 business days to ship. He also felt that this difference was trivial. I disagree. Interestingly, I was not informed about the actual time required to ship the item until I had already entered my credit card information. They instantly process your order to get it to you asap, so don't bother trying to cancel the order. Instead, you would need to refuse delivery of the item once it's delivered. I would not recommend this item.

x I would not shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
Huge selection, reasonable/fast shipping, positive experience
by elani, March 29, 2007
Target is considered the upscale WalMart. Compared to WalMart, Target also has a wide selection perhaps even greater, since the website offer even more of a selection than Target has in its store, especially with furniture. It is usually of superior     Read full review...

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
Very very good
by fry07, March 28, 2007
I would say the best online store by far.I have purchased a few items from target.com and I am very pleased. Setting up an acount with them took no time at all they e-mailed me all of my account info right away.My items have always been shipped out the next day.Target packages all of their items very nicely and in oversized boxes to prevent any damages that might occur during shipping.Their prices are hard to beat as well.very pleased you should look for something you need right now if you don't believe me.

  I would shop here again
 
Author's Rating: 2/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 2/5.0 store rating
Love the retail store, Plan to stay away from Target.com from now on.
by docoz_99, March 27, 2007
Ordering was easy. Received a confirmation and shipping notice within 1-2 days. Package did not arrive after 2 weeks. 2 messages sent to Target.com. Replies basically said, it should come soon. After second message, Target says they will refund my shipping fee. Finally saw the package moving on UPS tracking yesterday (just picked up from facility) a full 16 days after order. I don't plan on using them again.

x I would not shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
Fast, easy, and at a good price
by kevanbd, March 24, 2007
I've shopped at Target's online store about five times, and every time has been very easy and quick for me. There is an awesome selection of items available online, especially if you're looking for things that aren't available in stores. The shipping time is very quick, and the prices are quite good. They also have specials and discounts which are good incentives to shop online. I've always gotten exactly what I ordered, and it arrived in perfect condition and as it was represented and described on the website.

  I would shop here again
 
Author's Rating: 3/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 4/5.0 store rating
Not as much fun as the physical store.
by opinion100, March 17, 2007
Over the past few months I have found myself at my local Target store at least once a week. There are three Targets within a five to ten mile radius of me. There always seems to be something I need to pickup or i forgot to get on my last trip. Having so many Targets so close I previously never considered Target.com. One day i wasn't feeling well and decided to give the on line store a try. While I liked the convenience of shopping from home I wasn't overly impressed with my experience. Unlike in the stores it's hard to find those great bargains on line. A little hard to determine the item you want if you know the general product but aren't sure what brand. Shipping doesn't take too long. And Target.com does offer on line exclusives that are nice. In the end I prefer the physical store to the on line one.

x I would not shop here again
 
Author's Rating: 4/5.0 store rating
On-time delivery: 4/5.0 store rating
Spending hundreds while wearing a robe at Target.com
by bradshawcl, March 17, 2007
I love Target- but I never go unless I have money burning a hole in my pocket. Since the store is 30 miles from me, I don’t get to go all that often- but I do shop online at their store way too often. My most recent purchase was king size bedding for     Read full review...

  I would shop here again
 
Author's Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 4/5.0 store rating
Great spot to hunt for hidden clearance deals!
by lulaah, March 7, 2007
I really should buy some stock in Target, based on how often I visit their B&M retail stores. And then I had to discover that they also have an online store. Oh man. I like Target's online store, but it certainly isn't going to replace my weekly B&M     Read full review...

  I would shop here again
 
Author's Rating: 3/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 4/5.0 store rating
Good Customer Support
by farnfam, February 12, 2007
We ordered a 4 pc leather living room set. Although there was an initial delay from the original promised delivery date, Target was very helpful and supportive. They even refunded part of my shipping fees. Overall we are satisfied with our purchase

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
Easy online ordering, fast delivery!
by janiejetz, January 31, 2007
I wanted some bookshelves that I saw online, and ordered them. They arrived in perfect condition earlier than the delivery date. I was very pleased with the result. I love the bookshelves and was happy with quality and efficiency of the service.

  I would shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
Unsatisfactory!
by sharonMH, January 29, 2007
Recently, I was in the market for a Tiffany-style lamp and was debating on whether to purchase from Target.com or Overstock.com. I went with Target.com as they had a great selection, and I was really attracted to a particular model on their website. It     Read full review...

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
HORRIBLE! Don't do it! The service is AWFUL!
by agatha101, January 17, 2007
In early November 2006, I ordered several toys (intended to be Christmas gifts) from Target.com. All but two of the items arrived on time. Just after Christmas, the target.com site said that the last two items could not be cancelled because they were     Read full review...

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 4/5.0 store rating
Really bad
by ueberfrau, January 7, 2007
For years I was a loyal Target shopper. No more!! I purchased a $100 microwave just a few months ago, the 90-day store return policy expired 2 weeks ago and I discovered yesterday that the microwave has a big crack inside. <br> They refuse to exchange it for the same model (which they still carry) and transfer after transfer after transfer I was told they just 'sell' the merchandise, after 90-days they are no longer responsible for it!!

x I would not shop here again
 
Author's Rating: 3/5.0 store rating
Customer service: 2/5.0 store rating
Very unfair and frustrating- it took 2 trips but I won
by gebbyg, December 31, 2006
I purchased 2 bath rugs that started looking shabby and the edging was fraying after just one month. I went to Target to return them (since I considered them defective and they were on sale for $40). They will not accept anything that is considered "used". I asked "what if I purchased a blouse that I wore one and it ripped?" The reply was "if it's used, we don't take it back!" I've NEVER hear of a worse return policy and insisted that I speak with a manager. The manager was contacted via walkie talkie and eventually said I could exchange the rugs for the same thing. I did this (knowing that the rugs would do wear). <br> Within a month, I went back with my rugs (tags still on) and returned them!

x I would not shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 4/5.0 store rating
I would recommend Target to anyone who wants better than Walmart.
by nordic_high, December 30, 2006
Honestly compared to other major department stores, like Nordstorms, I can't say Target is not up there. It's not amazing, but if I were to be asked to either shop at Wallmart, or Target, who do you think I would choose? Wallmart, No silly, Target. Great value, ease of clean stores, easy navigation, friendly workers for the most part, and unlike Wallmart, a bit more educated.

  I would shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 1/5.0 store rating
Target is Incompetent!
by newnelly, December 26, 2006
This year was my first time experience of shopping on line at Target. <br> I placed my Christmas order the end of November and waited and waited and waited. Upon tracking my order and finding it had not shipped, I became concerned and contacted the company. I received an email that said my order would ship between January 11-29 of 2007. Becoming frantic, I contacted Target again to let them know that this was a CHRISTMAS GIFT and January would be TOO LATE! A company spokesman reassured me there was a mistake and my order would be on time for Christmas. <br> Well guess what? Come Christmas morning I had NO gift for my loved one! I am still waiting! Maybe if I am lucky, I will receive in time for Valentines Day and make it as a Valentines Day gift instead. <br> Target will not be getting my business ever again after this horrible nightmare experience.

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
Poor Customer service, poor delivery time, say clear
by sarahraek, December 23, 2006
completely dissatisfied with Target online. although ordering was easy, receiving the purchase in a timely manner is not. ordered an item on Dec 8, received tracking info on the Dec 14th, tracking showed no movement from warehouse until Dec 20th still has not arrived as of Dec 23. contacted Customer service several times during this process and received canned responses stating that the package was sent out on the 14th....poor poor poor. Certainly not a good experience

x I would not shop here again
 
Author's Rating: 2/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 1/5.0 store rating
Poor communication regarding in-stock availability of items
by mrksmith, December 21, 2006
The only positive thing I can say about this merchant is that the phone support is good. Other than that, this store lied to me that an item was in stock and then never met the shipping date after several promises. I will never order from them again. If the item is not in stock, why offer it for sale?

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 1/5.0 store rating
My worst online shopping experience EVER
by jodief1, December 21, 2006
I loved Target.com, never had a problem, UNTIL this fall, when I endured the most absurd fiasco I've seen in years of online shopping. I was left disillusioned with almost every aspect of Target.com, from inventory to distribution to returns to customer     Read full review...

x I would not shop here again
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