by retrpostage, October 9, 2004

Target.com is a fraud. I bought the Cedar 5' Classic Swing for $248. There was no indication in the ad as well as the text to indicate that I would get only the swing (no frame, canopy included). Notice that the only picture of the item includes the full set. When I received my order, I saw only the swing. Then I realized that I had to buy frame and canopy separately. That cost me another $363. With the swing order, I didn't have to pay the shipping & handling, but I had to pay the s&h for the extra items. I consider this cheating. I will never purchase another item from this site or brick & mortar store again. Kumar.

 I would not shop here again

by bakababa, September 9, 2004

I paid $32.00 for shipping only to learned 3 days later that the order I placed is delay. (As I type, the website still show this item as SHIP within 24 hours! Liar!) <br> <br> They don't give explanation of the delay. They don't accept cancellation. They tell you to refuse the package with the mailman. (But they can't tell you when the order will be shipped) It's not my responsibility to try to catch the mailman before he drops off my package. They suggested I should quit my job or what !?!?!

 I would not shop here again

by ueberfrau, January 7, 2007

For years I was a loyal Target shopper. No more!! I purchased a $100 microwave just a few months ago, the 90-day store return policy expired 2 weeks ago and I discovered yesterday that the microwave has a big crack inside. <br> They refuse to exchange it for the same model (which they still carry) and transfer after transfer after transfer I was told they just 'sell' the merchandise, after 90-days they are no longer responsible for it!!

 I would not shop here again

by celestedomico, December 16, 2006

I was very disappointed with the shipping of a crib set that I recently ordered. In fact, I ended up cancelling the order after 7 calls to customer service. I was told that there is no such thing as putting a "rush" on shipping (that was my 6th call) & that no one in customer service had communication with the shipping department. I am now bidding on the same bedding set on ebay. Wal Mart, on the other hand, had VERY quick shipping of the crib & changing table that I ordered. Both are great quality, less expensive, AND got here 4-5 days before their scheduled delivery date. I told the Target customer service people that if I had it to do over, I would not take my business to Target.com.

 I would not shop here again

by bkrubble, December 18, 2003

Target.com cancelled my order two days after they accepted it because they claim my "coupon codes" should have never been accepted by the system, so they could not offer the product at the price they charged me. <br> <br> Bottom line, as I see it, they didn't expect people to take advantage of this offer in the numbers that they did, so they pulled the plug. <br> <br> Very rude, and unacceptable in my opinion. When the system accepts my order, and mails me a confirmation, they have committed to processing the order. <br> <br> I will go to Wal-Mart, and Costco, Target is off my list.

 I would not shop here again

by inacrunch, February 25, 2008

We will NEVER shop from Target EVER AGAIN!!! <br> <br> My daughter enrolled in their "Baby Registry" program for her first child. She received duplicates of gifts she had selected because of Target's inability to post timely registry purchases. Then, when we tried to exchange those duplicate gifts, the store manager told us it is Target's policy NOT to exchange, refund, or even put the credit on a store gift card!!! They would need the receipt, or the credit card from the giver--like that's NOT rude!!! <br> <br> It's soooooo EZ 2 exchange items purchased from Wal-mart--we will ONLY use Wal-mart in the future!!! We haven't had ANY trouble, or problems getting Wal-mart to refund items purchased there.

 I would not shop here again

by lar0809, August 3, 2004

WORST EXPERIENCE EVER! I ordered 2 items from target.com and was sent one correct item and one wrong item. the wrong item was more expensive than the original item I ordered. No one apologized, no one offered a solution instead I have to return via mail (was not able to return it instore even though it was an unopened CD with the rec't within 2 days of receiving the item) <br> Very misleading return policy, customer service reps rude and unhelpful. Long story overall, but I have been fighting with Target since July 16th. <br> I have filed a complaint with the Better Business Bureau and the Arizona Attorney General's Office. Both are in agreement with me and I am currently awaiting feedback from Target. No matter the outcome Target has lost a longtime customer over $22.00

 I would not shop here again

by newnelly, December 26, 2006

This year was my first time experience of shopping on line at Target. <br> I placed my Christmas order the end of November and waited and waited and waited. Upon tracking my order and finding it had not shipped, I became concerned and contacted the company. I received an email that said my order would ship between January 11-29 of 2007. Becoming frantic, I contacted Target again to let them know that this was a CHRISTMAS GIFT and January would be TOO LATE! A company spokesman reassured me there was a mistake and my order would be on time for Christmas. <br> Well guess what? Come Christmas morning I had NO gift for my loved one! I am still waiting! Maybe if I am lucky, I will receive in time for Valentines Day and make it as a Valentines Day gift instead. <br> Target will not be getting my business ever again after this horrible nightmare experience.

 I would not shop here again

by BeachShopper, September 5, 2001

Although online purchases are usually well documented, retail purchases rarely are. The new Target return policy is simply one of the most restrictive in the retail industry. It has just been introduced in time for the new 2001 fall Back to School     Read full review...

 I would not shop here again

by b612markt, October 17, 2006

AUGUST 14 On August 14th I placed an order with Target.com for several items including a Braun razor. Here’s an excerpt from the confirmation email: Shipping estimate for these items: August 17, 2006 Estimated Delivery: August 22, 2006 -     Read full review...

 I would not shop here again

by avaloo, November 3, 2001

Expecting guests for a weekend in October, I purchased a Coleman blow up mattress from a Target store sometime in August. Due to the the tragic events of September 11, my guests decided not to come to NY as originally planned, and canceled their trip.     Read full review...

 I would not shop here again

by xpxalot, December 14, 2007

I tried to order some decorative melamine (heavy duty plastic) dishes my sister-in-law requested for Christmas. The order total for the dishes was $47, but the shipping was $20! So my $47 total became $69 (tax was $2). When I called to see if someone     Read full review...

 I would not shop here again

by bayleesan, July 24, 2006

When I purchased a newborn infant car seat from Target.com. The car seat came in a plain brown box, not in the manufacturers packaging, and was missing the instructions and manual. That&#146s not the way they are sold in stores, so I began to wonder if     Read full review...

 I would not shop here again

by shangti, November 4, 2001

We went to a Target yesterday in Salem, NH and found out that wedding gift purchased at a Target, from our online Target Wedding Registry (and verified through Target.com as being purchased) would/could not be exchanged without a gift receipt. When we     Read full review...

 I would not shop here again

by knowservice, October 25, 2007

WORST CUSTOMER SERVICE AND OVERPRICED MERCHANDISE. SHIPPING COSTS MORE THAN THE ITEMS!!!?? Target has gone down hill in the past few years. They used to be this great discount place to shop now they are over priced with and incompetent staff. I have     Read full review...

 I would not shop here again

by mrs_brown, December 1, 2005

The only things I was pleased with about my order were that they got the items right and that it came quickly. I was extremely disappointed with the shipping charges from this store. I ordered three items from the same manufacturer, totaling 4 pounds     Read full review...

 I would not shop here again

by misscatt2001, August 18, 2002

I am getting married and my fiancee' and I decided to register with Target. We found such great items on line and in the store that we just couldn't resist. <br> Well, we had registered at least 6 months before my bridal shower. When it came time for     Read full review...

 I would not shop here again

by kiarasmom, November 11, 2002

i'm a big fan of target as a store, but my first experience w/ target.com was very negative. i ordered 4 items, 2 were large, 1 medium & 1 fairly small. shipping was shown as over $40. i thought the high shipping cost was due to oversized items so i     Read full review...

 I would not shop here again

by hollybeebee, September 12, 2007

Delivery speed was horrible. I ordered a set of dishes that took SIX months to all come in. Customer service: after just three months the dishes began chipping. I wrote an online review that was never posted to the site. I also noticed that they had     Read full review...

 I would not shop here again

by rmannj, July 28, 2008

I placed order for several thousand dollars (~2500) hoping to use 10% off deal when open Target Visa card. However, they did approve with temp limit of 250$, which means at most you can save 25$. It is not mentioned anywhere that the 10% off had a     Read full review...

 I would not shop here again

by justmecee, December 7, 2006

Target's online store needs a lot of work in the areas of service and customer service. My first run encounter with Target online was when I purchased a gift for someone. After ordering one item, I hit the submit button and nothing happened. I went back     Read full review...

 I would not shop here again