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<i>Wolf Camera - Ripoff Alert!</i>
by soupcraze, February 19, 2008
I have already written a review on Wolf Camera's sister website, R
itz
Camera. Both are owned by the same company, and if you look closely at the websites, minus the background color, they are identical and sell
Read full review...
 I would not shop here again
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slow slow slow slow slow
by philjohn, February 19, 2008
I ordered from this company expecting delivery on time. It has been more than a week and still no sign of delivery. I order a lot from many internet retailers but this is absolutely the slowest. I called three times and after VERY LONG HOLDS On the phone I was told a different due date every time. I have no idea if their order will be accurate but be careful and don't expect to get your order on time - you won't!
I would not shop here again
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Only deficiency was lack of adequate infomation to make a detailed comparison between products. Had to go back to mfg web site.
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I have asked several times for a different invoice for each purchase, I have asked twice and to date I have not recived one. The customer sevice of this store is terrible!
I would not shop here again
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Two cartridges each worked for a day, then ceased to function. A waste of my money.
I would not shop here again
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WOLFCAMERA charges way too much!
by oneoneone, January 27, 2008
I bought a tripod from them and found it two minutes later at BH for over 60 dollars less!!! After browsing a litte, I found that wolf camera's prices were consistently higher than all the other well known sites (amazon, adorama, beachcamera, JR, etc.). Not just a little higher, but significantly higher. I ended up returning the tripod, because they were not able to match BH's price.
I would not shop here again
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SD card has been back ordered with no expected delivery date. Called customer service and could not understand customer service representative. Had to have things repeated over and over. Rep could not give expected date for shipment nor did he seem to care. Answers were very flipant. The item is available in store and has been. Also ordered a camera package which required several phone calls to get order completed. Once again I could not understand rep nor was I able to get questions answered satisfactorily. I am very dissatisfied with WolfCamera.com. I have only had good experiences in the store and could not understand the difference until I was told they were different companies.
I would not shop here again
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My camera arrived quicker than expected and the ability to track it's shipping was awesome. The camera itself has also worked out great. Thanks!
I would shop here again
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Excellent service!! Well done guys...I'm absolutely pleased
I would shop here again
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The mono pod-Awsome, The memory card reader was not even for the camera that I bought from them, I specified the camera model,I would shop at wolf again!I'm learning:)
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The customer service and order confirmation precess are very difficult to use due to the non-english speaking representatives.
The e-mail confirmation follow through was not completed until I called to question whether the order was confirmed.
This took 3-4 times and several days before an e-mail acknowledged the confirmation.
I still need a rebate form for the Epson Photo Printer I purchsed. This was not a good experience.
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My experience with Wolf Camera was totally unacceptable. They overcharged me twice - on shipping and on the actual product. They tried to cheat me out of the free bonus items that were included in the special they were advertising. They made no offer of restitution. They were rude and uninformed -- even at the corporate office, not just the customer service dept. They canceled my entire order because ONE item was not available. I had to make countless phone calls to multiple departments to get my issues settled, and they still were unwilling to work with me in a professional manner to resolve my complaints. I will not shop here again, and I have told all my friends and family about this horrible experience. I have more important things to do than this, but the experience was just that bad.
I would not shop here again
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easy to use, fast delivery
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I had no trouble with this purchase and received it in very good condition in a timely manner especially considering the proximity to the holidays. I would recommend them.
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I had to purchase this piece of equipment by a specific date. I allowed the company several days just to get the online order and out of nowhere I get an email to confirm the purchase. I called customer service as requested and advised them that I had to have the money spent by a specific date and that I needed them to process the credit card. The next day I got another email asking for the same confirmation. By the time this was over, I had received SEVEN copies of the EXACT email. I missed my deadline for the purchase. I will NEVER shop with this company again!!!
I would not shop here again
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It was very easy
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Very easy to work with!!
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It was a good experience.
I would shop here again
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the experience was good until I got to the end of the order,and it told me that there were two orders(I only ordered one). I immediately sent an e-mail to your customer service informing of the problem. A day later I got an e-mail telling me not to worry that only one order was being shipped. Well, of course I received two orders for the same thing. I called customer service to inform them of the problem and how to ship the extra one back. This was an experience in itself as I was speaking to a person of Indian decent so you can imagine the barriers there. He told me he would send a shipping label to my e-mail the next day to use to ship the package back(after very much complaining by me). Well, the shipping label has yet to arrive, but I'm taking the box to the shipping office
this morning evev though I will probably have to pay the
shipping charges. I would hope that after you read these comments you would arrange foe me to be reimbursed for these charges. Getting the first package was good, but the rest was a "bummer".
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Received item on time. The tracking was not accurate as it showed the item had not been mailed and I received it that day. Of course it is better to receive on time than the e-mail to state such. It just gave reason for concern.
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Great product at a great price, delivery free and prompt. I accidentally cancelled my original order and when I called to correct MY error, the service was excellent and I was able to reorder on the spot. I will recommend WolfCamera to any one!!
I would shop here again
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