by A M Royal Shopper, May 22, 2008

This was the easiest online trasaction i have had in a while.

 I would shop here again

by joehho, May 18, 2008

I was very pleased with the service i received from A M Royal. The unit arrived at our place in less than 5 days the box was well protected against damage.

 I would shop here again

by jheinzen, May 13, 2008

Excellent on-line experience. We called customer service to order our range hood. Once they verified that they had it in stock, they shipped it and it arrived within one week.

 I would shop here again

by wlokatchi, March 1, 2008

Shipping was faster than expected. The range and refrigerator were delivered in to the house 6 days after placing the order. the price was among the best online and the rebates made it a sweet deal. I recommend them fully.

 I would shop here again

by wallybox, February 27, 2008

Will never order anything from these people. Shipping took way too long and after I called about the microwave, they lied about shipping it. Finally after threatening to cancel did they actually ship the item.

 I would not shop here again

by lsorsher, December 9, 2007

I had a very good experience with the store. I bought gas range and dishwasher. Good prices, good service. I called customer service instead of ordering on-line because I needed items to be delivered to the 3rd floor with no elevator. No problems - just additional 10 dollars for the 2nd stair case per item. The delivery manager contacted me a night before delivery, and gave me 2-hour window. On the day of delivery, the truck was running a little late, so I called the number I was given- they contacted the driver, and told me that the truck is running 10 minutes late. Not a big deal. The delivery guys brought both appliances upstairs, and even unpacked the stove.

 I would shop here again

by A M Royal Shopper, November 18, 2007

all items arrived earlier than expected. i'll shop here again.

 I would shop here again

by A M Royal Shopper, November 14, 2007

Everything went very well. The staff on the phone were very knowledgeable and courteous. Thank you. Greg B. Los Angeles, CA

 I would shop here again

by A M Royal Shopper, November 9, 2007

Great store. Tia was very helpful. Really seems to care about my needs. I didn't get this kind of service in my local store! Thank you.

 I would shop here again

by shopperjohn, October 28, 2007

Store provided highly competitive price, delivery speed and customer service. Our OTR microwave arrived on time but with broken plate (was packed near edge of box with no protection [bad design]) and with an electronic defect. AM Royal immediately arranged exchange with a new one that was perfect. Customer service had no phone menus that I detected, so I had to speak directly with always helpful staff. Delivery driver confirmed delivery the evening before, both times. <br> The one worry with internet shopping for me is 'what kind of support will I get if I should need it'. This is why I chose AM Royal, because others has reported good experience. In fact, I did have a problem but it was quickly resolved to my full satisfaction. I am very pleased to add my enthusiastic vote for this online vendor and expect to shop here again!

 I would shop here again

by A M Royal Shopper, October 15, 2007

I will use this website again for future purchases. They far exceeded my expectations.

 I would shop here again

by barnguy, October 14, 2007

I will soon be ordering a Friedrich 4 zone mini split heating and cooling system. After reading the review posted by bw24 I have ruled out purchasing from A M Royal. Life is too short to be treated this rudely when you are trying to spend your money with their company.

 I would not shop here again

by gthom55, October 6, 2007

I purchased a full kitchen from AM Royal. I was building a new kitchen and needed a refrigerator, range, and dishwasher. They had a great selection, with many different brands and styles. With such a vast selection, I wasn’t sure what to get, so I made a     Read full review...

 I would shop here again

by johnandersonb, October 3, 2007

Based on the other reviewers here who were nice enough to share their experiences, I decided to order from them. Their website was clear and easy to navigate. The return policy was better then most. The product offering was impressive. The price of     Read full review...

 I would shop here again

by A M Royal Shopper, October 2, 2007

Great shopping experience. Delivery people placed all items in my kitchen. All items are working great and i could not be happier.

 I would shop here again

by fredbutlerii, October 2, 2007

All - I ordered an item from this merchant and was told the item was on back order a few hours later. I was asked if I would like to wait on the item and I said yes but to call me when the item was available to confirm I did not purchase it already. Well     Read full review...

 I would not shop here again

by joevizzioter, September 25, 2007

I called customer service before i purchased this product to find out if the air conditioner is suitable for my application, the person i talked to was very helpful. I will be more than willing to purchase from them in the future. Service all around was great. Expect another order from me in the near future.

 I would shop here again

by jefforsh08, September 25, 2007

The Range hood we ordered was damaged by ups. We called to report it right away. The Customer Service Representative took care of it right away and we received the new range hood within 4 days. Highly Recommended.

 I would shop here again

by iamadobee, September 25, 2007

Order confirmation and shipping was faster than expected. The problem we had was that the microwave we ordered was for a later installation (approx. 2 weeks) and when we removed it from the box it had concealed damage. Due to time constraints we had to install anyway, and the damage was on the bottom rear, so not quickly noticeable. I emailed them twice about the damage, no reply. I expect that I'll never get one either, but I would be perfectly willing to exchange units if I ever hear back from them. <br>

 I would not shop here again

by A M Royal Shopper, September 17, 2007

Order arrived earlier than expected. All items had an extra box on top of the manufacturers box to protect it. All items arrived in perfect condition.

 I would shop here again

by honorable, September 12, 2007

GREAT experience. I own a gourmet food store and my air condition broke during a heat wave. I went online and found the air condition I wanted and I ordered it from AJ Madison (because it was the cheapest price) well that blew up in my face when they     Read full review...

 I would shop here again