BaggageForLess

BaggageForLess
 
Average Rating: 4/5.0 store rating
On-Time Delivery 3
Customer Service 4

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Good price/good execution on this one,...

by BaggageForLess Shopper, September 29, 2008
Good price/good execution on this one, small purchase -- very satisfied.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

o.k.

by BaggageForLess Shopper, September 28, 2008
o.k.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

It was just fine - but it is a little...

by BaggageForLess Shopper, September 28, 2008
It was just fine - but it is a little hard to find the lamp I wanted; but not much.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Everything was smooth, quick, and as...

by BaggageForLess Shopper, September 21, 2008
Everything was smooth, quick, and as expected. I did not have any problems. I never had to talk to anyone. What really made me go with BaggageForLess.com was the great discount I received. With the coupon code they beat the nearest competitor by $40. If all future transactions are like this one, then "I'll be baaack."

  I would shop here again
Overall Rating: 5/5.0 store rating
 

No problems. Bag arrived quickly;...

by BaggageForLess Shopper, September 15, 2008
No problems. Bag arrived quickly; merchandise is as advertised.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I ATTEMPTED TO ORDER A BACKPACK WHICH...

by BaggageForLess Shopper, September 11, 2008
I ATTEMPTED TO ORDER A BACKPACK WHICH WAS ON BACKORDER, BUT I WAS UNAWARE OF THIS. I RECEIVED A PHONE CALL ALMOST IMMED-IATELY TO ASK IF THIS WAS OK.I NEEDED THE ARTICLE AS A GIFT SOONER THAN THE BACKORDER DATE AND MADE ANOTHER SELECTION WHICH WAS EVEN BETTER THAN THE FIRST. ALL IS WELL.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great experience.

by BaggageForLess Shopper, September 11, 2008
Great experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Shopping with BaggageForLess was fast...

by BaggageForLess Shopper, September 1, 2008
Shopping with BaggageForLess was fast and hassle free. I would not hesitate to purchase from them again in the future.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

False advertising

by penelopecolo, July 28, 2008
In order to replace the microfiber Baggallini purse I had loved until it wore out, I searched the internet for the best price. Baggallini also makes the same bag in other, cheaper, uglier materials, such as smooth nylon and (the ugliest, to my eye) ripstop nylon. BaggageForLESS advertised their Baggallini bag as made from "durable, water-resistant microfiber," and they had the best price for the microfiber version (other sites had better prices for cheaper materials), so I ordered from them.

The bag that arrived today was made of ripstop nylon, and according to the enclosed packing slip from the drop shipper, that's what BaggageForLESS asked them to send. According to BaggageForLESS's return policy, I now have to pay them $9.99 for shipping, and pay on my own for shipping to return the ripstop bag, in order to get any refund. I am now searching the internet for information on how to report them to the FTC and sue them for false advertising.

In short, do not shop on this site. The descriptions there have very little to do with the products they actually send out.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent service and excellent prices.

by turborfh, April 18, 2008
The staff of Galleria Luggage want to please their customers, the true sign of a first class operation.

My first order from BaggageForLESS.com (Galleria Luggage), which was shipped to a hotel in Portland, Oregon, where I would be staying two nights, arrived on schedule and labelled as requested. I have now placed a second order, for a second piece of the same High-Sierra duffel, again to be shipped to where I will be staying while I am in the US.

Rick
Vancouver, BC

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Definitely for less, good brands.

by spartn88, March 21, 2008
Best price by far. That was a pleasant surprise. It was easy to find the suitcase I was looking for. The transaction went smoothly.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 3/5.0 store rating
 

BFL makes it easy to shop. Great selection

by vicben, March 4, 2008
Baggageforless made it easy to shop. However I would suggest they put more pictures with the luggage open so the shopper can see the inside of the luggage.

x I would not shop here again
Overall Rating: 0/5.0 store rating
 

Top quality all around in merchandise and service

by speakfreely07, November 15, 2007
Was surfing for a quality attache case and found Baggage for Less. Was reluctant at first purchasing a product sight unseen. Description was accurate. They had the best prices by far on a variety of brands and models which included free postage and a first time discount. Ordering went smoothly, delivery was quicker than indicated. Winn attache case quality and workmanship exceeded expectations. I will refer website to others and will return again myself. Great experience all around.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Best Price found

by cfratz, September 23, 2007
I just ordered from Baggage for Less. The price was good compared to other retailers listed by Delsey. I have purchased a bag from the Luggage Factory in person and paid a premium compared to Baggage for Less. I guess I should checked the net first. Now I am waiting for shipment and will let you know how fast and if on time for my trip.

Update as promised - Luggage received in 3 days. Bags were nested and baggage and packaging were intact. I am extremely happy with Product, Service, and the best Price.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Wonderful customer service, won't be undersold. I will come back.

by fitzgje, September 5, 2007
Fantastic experience. These people understand customer service. I had found a lower price on the luggage set I wanted and they not only beat the price, but threw in free shipping! More importantly, they worked with me to make sure the luggage arrived in time to use on my honeymoon, again no charge.

Luggage was exactly what I wanted and a terrific price. Will definitely check here first next time I am in the market for luggage.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Good service, quick delivery, and good prices

by ndhamer, July 23, 2007
I am purchasing another High Sierra AT3 bag. My first purchase went very well. I received the desired bag in good time and the price was very good. BaggageForLESS.com has one of the best selection of bags on the Internet, so I was able to find just what I was looking for. The High Sierra bag was good value for the money also.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

great customer service

by walgenbe, July 20, 2007
Great customer service!!! I called today because of an issue with my order and the
person on the phone was immediately responsive, no annoying automated
menus to get through. My problem was fixed in minutes and I didn't
have to make a million phone calls to other vendors.

maybe it's just that midwestern friendliness and practicality, but it
was really refreshing.

Thanks!



  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
 
I was little worried placing an order with BaggageForLess due to mixed review given by shoppers; 5-star shopping experiences and "hellish" rating given. So prior to placing my order, I have exchanged e-mails with Jessica, BFL's customer service, and   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

They have EVERYTHING - research elsewhere and buy here.

by laurielin, April 11, 2007
Website is easy to use, and they have EVERYTHING. The prices are fantastic. Do your research elsewhere and find what you want, and then buy it here!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

THE BEST!

by araceliem, December 26, 2006
I have been looking for aluminum briefcases all day in stores and could not find a 17" aluminum case and I found one here. I am so happy and glad because you guys have the style I wanted. It was so easy to shop on this website.
Thank you.



  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
 

Could be a lot better and still pending

by grmasa, December 18, 2006
12/17 Hopefully all will go well with this purchase. I have been promised that the advertised free 3 day UPS shipping that showed up on my receipt, will be deducted. If this happens and the product gets here on time, and is in perfect shape, this will have been an excellent buy. I'll let you know.

Well...they called me today 12/19. The item is on back order until FEB but at least they called. We believe in extend-o-holiday at our house and it's great to get a present in bleak old Feb :-) Why do I give them an average rating and would still recommend them to a friend? Among my friends are folks like me who will go out of their way to save a buck and this is a great price!

I'll let you know what happens in Feb...

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 2/5.0 store rating
 

excellent selection and prices

by golfers, November 29, 2006
Found what I wanted at very good prices and free delivery. the only problem was an web site error in the dimentions of one piece of luggage. Since they ship direct from the manufacturer, I was able to asertain the correct dimentions.

x I would not shop here again
Overall Rating: 0/5.0 store rating
 

All went HELLISHLY UNSATISFACTORY

by scdepinions, October 26, 2006
Was very disappointed in the functioning of Goggle Checkout.
All went smoothly or so I thought until I saw a Shipping Charge of $999.99. What the HELL is going on!!!! I backed everything out and tried once again and got the same results. The $10.00 discount was shown. But don't you think the free shipping charge is a bit high???? Backed all that out and made a third attempt. I placed the order through the other option (Credit Card/Pay pal). My complaint is that I got jacked out of my $10.00 Goggle Checkout discount and was offered a 10% savings on my next order of $99.00 or more. HOW DELIGHTFUL!! At the moment I am not very pleased with your company. Here's hoping the shipment will be timely and the goods of excellent quality.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

was a good experience.

by jhcs, September 13, 2006
Is the first time that I use your service, was a good experience, easy and fast. I just waiting to see the delivery service, at this moment I took advantage of the free shipping. I hope that this service will be fast too.

I only have a doubt, is about the secure system to buy, because always appear a window remembering that it will open a window with secure and no secure element. Please tell me if You have a secure system to buy.

What I could add to your page. is show more of the product, by instance, I wish see it inside before buy it, but I could no do it. I think this is important for the consumer

Probably, in the future I will use your services again, and I'll recommend it to my friends.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Wonderful Experience 5 stars

by snidely_k, August 4, 2006
Wonderful. I read the mixed opinions here so I was leary of BaggageForLESS but since I was in no rush to get the luggage and they had the best price by far, I decided to give them a try. I ordered two bags on a Sunday and they were sitting on my porch 3 days later. Perfect.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Have bought from them before. Good service then and good service now.

by md121445, June 29, 2006
Have bought from them before. Good service then and good service now.

They really honor the low price guarantee and keep their word.

Will shop here again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 4/5.0 store rating
 

Impressed with the selection, prices, quality and service!

by usmcmom82, June 11, 2006
This is the second time I've ordered from BaggageForLess and have been completely satisfied. One of my pieces did not arrive with my original order, I contacted them, and the piece was shipped and at my home within 2 days, NO questions asked. I appreciated the trust! I've now sent my parents two pieces of luggage and they are going to send one back and get a different size. Let's hope this exchange goes as smoothly as everything else has. This is my turn to trust you. Thanks for the great service, quality, and PRICES!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Slow delivery, a total waste of time.

by newjerseytrvlr, April 4, 2006
Don't bother with this store. I ordered two identical bags,and waited 3 1/2 weeks for them to come in. When they arrived they were two very different bags, one of which was used. I brought this up to cust.svc and was told to ship it back on my own dime...Too Bad...Next time I'll really listen to these negative reviews. Wound up costing me time and money I really didn't have.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 

It was helpful and friendly and quick.

by jessica14, February 17, 2006
Ordering from Baggageforless has been a very pleasant experience. I knew I was going to need new luggage for an upcoming trip, but had no idea about what kind of luggage would be good for me; and when I called the customer service department at baggageforless.com the lady I talked to was so helpful! She answered every one of my questions and suggested a few different kinds of luggage so that I could really narrow down my search. After I did some more research I finally picked out the luggage that I thought was perfect for my kind of travel. I received the luggage very quickly and took it on my trip and it was everything I had hoped for. I will definitely be back to shop at baggageforless.com if I ever need anything else!!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Prices different than advertised.

by amy3773, January 27, 2006
The advertised price was different than the price charged at check out. Could not get any help in trying to find out how to get the advertised price (the sale price displayed on the screen next to the luggage).

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 1/5.0 store rating
 

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