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Once I could identify the product I needed, everything else was a snap
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easy website and fast delivery
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very pleased!
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Simple and quite satisfactory
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Good service!
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good customer service
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Customer service and technical support was excellent. The water heater is great and I would recommend them to anyone.
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Outstanding experience! Thank you!
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I ordered the air filters from an email sent by Web Stores America. The Website was easy to navigate and the checkout was a breeze since I've ordered from them before.
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i liked the choice and service
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Although I'm satisfied with the dehumidifier I ordered, it came with very few explanations about how it worked, and it looks like contacting any type of customer service dept. is going to be difficult. When I viewed the Alen Corp. website it referred to where the dehumidifier was purchased as a
"reseller," which sounds like the product is used or refurbished. When I purchased the dehumidifier, I assumed it was new. I'm concerned that if we would have a problem with this product, getting any kind of easy service or resolution could be difficult.
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I have had good luck purchasing items from Web Stores America. Items received have always been what I ordered, delivered in good condition, and arrive on time.
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normal
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Order placed 4/5/08, received 5/2/08. I called BedBathStore on 4/21/08, was told they could not get into computer bank until 10;00am, she would check and call me back. No call received by 4/24/08, I called again at 3:50pm, was told she would call the manufactuer, to find what was wrong, after making the call, she told me manuf. was closed for the day and did not work on Friday, but she would check on Monday,4/28/08 and email me. No email was received, and I called again on Wednesday, 4/30/08. Was told I would receive
order the next day, 5/01/08. I received it 5/02/08.
I received an email from Bed/Bath 4/06/08 thanking me for order, nothing after that, (Tracking number, back ordered etc.) Certainly not up the standards of three other orders that I had placed the same day, (4/05/08/)
When order finally received, merchanize was very satisfactory.
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the product comaprison/rating service was vitally important and clinched the purchase at your site.
The site was easy to use and I am happy with the product.
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Smooth and fast!
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I was very impressed with the speed of delivery. My order was on my doorstep within 48 hours of ordering, that was New York to California in that short time.
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Ordered on Monday and had it be Friday
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Have made only one purchase to date and that experience was excellent.
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Just a 2 weeks after ordering an air purifier from you, I ordered another air purifier model from Livingincomfort.com. I wished I had just ordered it from Web Stores America instead. Your customer service, speed of shipping, and communication were just leaps and bounds above Livingincomfort.com. I never even received any tracking information from that company and wrote to tell them so. I'm extrememly pleased with your company. Keep up the good work.
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This place blows!!!!
by kobe1340, February 23, 2008
This merchant is a fraud. Sent me a defective product. I returned it and was only reimbursed for 88% of the purchase price. They kept the other 12% to line their pockets.
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I have seen many other reviews where other customers had the same experience. They send a defective or refurbished unit. When it gets returned the customer still gets whacked even though it is no fault of their own.
I would not shop here again
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