by HP Home & Home Office Shopper, July 1, 2008

GOOD

 I would shop here again

by HP Home & Home Office Shopper, June 20, 2008

Document for the refurb product was VERY UNPROFESSIONAL. My 5 yr old could have done a better job. Called in about extended wty on refurb product, since site and docs were not clear. According to the site I can buy extended wty within one year of purchase, even though refurb only has a 90 day wty. (Hmmm)

 I would shop here again

by HP Home & Home Office Shopper, June 19, 2008

Very Easy

 I would shop here again

by HP Home & Home Office Shopper, May 31, 2008

A most exceptional experience. Everything I've ordered has been delivered on time (or before) and in perfect shape. I didn't have to drive at all and it's practically at my door the next day. I save on gas, wear and tear on my car and on me. I get 90-days same as cash opportunity. What's not to like?

 I would shop here again

by HP Home & Home Office Shopper, May 29, 2008

Excellent experience

 I would shop here again

by HP Home & Home Office Shopper, May 24, 2008

I googled the product and found that web site which had a good price and coverage so with the 90 day same as cash credit option I bought it.

 I would shop here again

by HP Home & Home Office Shopper, May 7, 2008

Been trying to purchase one of these for my desktop for a few months and imagine that the biggest storage and the cheapest prices were from HP directly!

 I would shop here again

by HP Home & Home Office Shopper, May 4, 2008

VERY quick delivery, sometimes hard to find products and filter through options to make selections.

 I would shop here again

by HP Home & Home Office Shopper, May 2, 2008

Excellent service.

 I would shop here again

by HP Home & Home Office Shopper, May 2, 2008

excellant

 I would shop here again

by HP Home & Home Office Shopper, April 13, 2008

Process was quick and clear. Only "glitch" was that I changed my choice of payment forms mid-way through the process and found that going back required starting mostly over as many of the boxes had cleared but others had not.

 I would shop here again

by HP Home & Home Office Shopper, April 10, 2008

I was supposed to get free photo paper with order. It did not come so called--they gave me credit on my order.

 I would shop here again

by HPShopping Shopper, January 6, 2008

I ordered a camera and paid with a gift card. The order was initially approved and later declined. The order took place over a weekend. I had to wait until the regular business day after the holiday to find out what happened. My balance on my gift credit card was held up during this duration and just got the balance restored. The only positive thing about dealing with HP on line is that they notified me timely that the order was not approved and the credit card company should make the adjustment. Incidentally, telephone call to the company, I talked to a customer service representative that was unable to assist me because I had to speak to a specialist. Two days later I went to a local electronic retailer and found a camera without a hassle. I will not be too quick to order from HP online from HP. I really enjoy HP products, but I detest the inconvenience in the way service was rendered.

 I would not shop here again

by HPShopping Shopper, December 25, 2007

We were billed 12/17 but order has not been delivered. What tracking system?

 I would not shop here again

by marsfire16, December 4, 2007

I love this site! When I run out of printer ink (which is often!) I just go online and order and I get free next day shipping! Who does that? It's such a great service and I've had no problems with them. I haven't bought anything other than ink or paper, but I wouldn't buy those items anywhere else online.

 I would shop here again

by HPShopping Shopper, September 29, 2007

I will definately be back to do more shopping!

 I would shop here again

by HPShopping Shopper, August 16, 2007

i am pleased with the product and the service i recieved ordering online was easy and i recieved the order in a reasonabld time.

 I would shop here again

by HPShopping Shopper, August 13, 2007

Good

 I would shop here again

by unununhappy, February 28, 2007

As a frequent online buyer, I have never had as bad an experience as I did from HP HOME. I ordered a digital camera from them on 2/4. It was charged immediately to my credit card and shipped the next day via Fedex Ground. I followed the tracking daily     Read full review...

 I would not shop here again

by xanzmom, February 7, 2007

I ordered a new HP TouchSmart IQ770 Media Center PC. It worked for 4 days before it began having problems. Though I paid for North American tech support, I couldn't get out of India. The techs had never heard of the computer before and insisted it was     Read full review...

 I would not shop here again

by jrrochester, January 1, 2007

Ordered an HP laptop for my daughter for Christmas. <br> The fact that it didn't work was only the beginning of the nightmare experience. To make a VERY long story short, I spent over 5 hours in the next 5 days on the phone with call center people who were no help and hard to understand. When I finally asked how to return and get my credit ASAP I was told I would get a shipping label sent via e-mail. I needed to call back 2 more times to successfully get the e-mail. (And of course each call went through the call center people who asked for the same information I already gave 10 times. <br> <br> The nightmare continued. The laptop was received by HP on Jan 3. When I still didn't get a credit by Jan 22 I called and was then told that the credit would be processed in the next 5 days. When I complained I was told "We have a real backlog on these!" I guess I wasn't alone in my problems with HP. <br> <br> <br> My advice ... don't buy from HP on-line. If you buy HP, pray that you don't have to deal with there helpless center.

 I would not shop here again