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I thought a piece was missing. I called and I received excellent help. The representatives were friendly, professional and went out of their way to help. As it turned out I had the piece but didn't see it under the styrofoam. They never made me feel stupid. I would most certainly order from them again.
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except for the long wait and inability to track the shipment and service was OK.
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call back and refused to honor advertised price. They canceled both orders.
I would not shop here again
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great service
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There is a normal 2 week delay in shipping and now they are backordered 9 more days.
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The Company advertisement details were the item would be shipped with in 72 hours and I could expect to have the item in 5 to 7 business days. However, the company beat that expectation. I received the email the item was shipped in less than 24 hours after I placed the order and was delivered to me in about 3 days which was wonderful. The free shipping was a big factor in selecting More Kitchens
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very good
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The communication was good. I was emailed about a slight delay in shipping and offered a cancelation or the option to wait. It was a short wait, so that is the option I chose and everything went smoothly.
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User-friendly web site. High quality items at good prices.
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They had the hard to find item I was seeking
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Received the toaster(54.00)promptly, The iron (19.00) which I have cancelled, is lost in warehouse land. Communication could not be better, but it has been almost a month and despite customer services efforts cannot be found, until it is no credit can be given.
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More Kitchen Appliances had the best price on the filters I wanted. Ordering was easy. After ordering, I was notified via email that the filter was out of stock and would ship within two weeks. It ended up shipping after about a week. For the price, I can't complain. I'll shop here again.
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Everything went well with the coffee pot I ordered but the order for the pizzelle maker was cancelled by the store because the pizzelle maker was no longer available. Even though I was contacted immediately by the excellent customer service person via both e-mail and phone call, I was still irritated that this item was not available and that I did not know about this until a few days later after my order was accepted. It also took this company a couple of weeks to issue a refund to me via Paypal.
I would shop here again
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I needed that last minute item for a Xmas gift, and you delivered! Thank you!!
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The product was temporarily out, I was told it would ship by 12/14/07, it was shipped before that and arrived on the date it was suppose to be shipped.
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