by november52002, July 24, 2008

I shop at the OfficeMax.com on line store pretty much twice or three times per year. I have been shopping there for about three years or so now. I really like the site and have had no trouble at all with any of my orders at all. They have a really well     Read full review...

 I would shop here again

by norwaywalker, July 9, 2008

Went to officemax.com and placed an online order for an OfficeMax Brand Quiet Shredder, Item # 21210752 for $39.00. Ad stated "Item Delayed", "Expected to ship in 5 to 14 days". Placed the order. Total: $39.00 plus $7.95 for shipping plus $3.64 for     Read full review...

 I would not shop here again

by asdf3422345, March 20, 2008

again and again Office Max has failed to meet any customer service or purchase service. DO NOT SHOP HERE unless you want a 20 day late delivery. It's appalling how they only care about money and themselves.

 I would not shop here again

by hansonerica, January 12, 2008

I had ordered a $400 software program from Office Max.com, but the CD was defective. I had supposed I could return it to a store, which is why I Office Max with Brick & Mortar over someone like Amazon, but the item was 'not returnable' to a store, or     Read full review...

 I would not shop here again

by miabella707, November 18, 2007

Office Max has a very bad reputation for misleading information. This methodology of theirs is called "FALSE ADVERTISEMENT", and is against the law. They mislead clients with false advertising TO GET THEM TO their stores or online store with false PRICES. FOR EXAMPLE: Announcing on Shopping.com a price that when you click will take you to the exact item priced $100 or more dollars on top of the advertised price. I will surely get my word of mouth around. They did not even have the decensy to honor the advertised price for me ALTHOUGH I PRINTED THE PAGE as proof. <br> I have placed a report on them with the Bureau false advertising! The worst reputation for a company is bad word of mouth! <br> I think Shopping.com should ban this type of seller!

 I would not shop here again

by shopper91401, April 5, 2007

What an awful, horrible experience! I wish I read the reviews on OfficeMax before I placed my order. Boy have I learned my lesson! Besides having inaccurate and misleading information on their website, I encountered totally unhelpful customer service     Read full review...

 I would not shop here again

by michelle7898, March 27, 2007

If you are in need of computer items, back to school supplies or any kind of office supplies then OfficeMax Online Store is the place to go. For a long time my husband has been shopping on this site. And reading product information as well. I chose to     Read full review...

 I would shop here again

by darthyoda, March 9, 2007

Probably one of the easiest purchases I've made. I walked into the store, found someone in a company shirt and handed her the previous package of the ink I was looking for. I had my replacement within 5 minutes. I took that replacement to any cashier with the shortest line. She scanned it, I paid, I left. Quick easy in, quick easy out.

 I would shop here again

by b2major9th, December 9, 2006

I want to relate to you a bad experience I had ordering a desktop computer system from the OfficeMax online store. The computer was advertised on Thanksgiving day, 2006 as going on sale November 24, 2006, the day after thanksgiving. I was elated as the     Read full review...

 I would not shop here again

by libraryninja, December 1, 2006

I ordered a laptop through their website (Averatec 2370 for $599.99) the day before Thanksgiving as part of their black friday sales promotion. For a week after my order status was listed as "Shipping within 6-9 days". Then my item was placed on     Read full review...

 I would not shop here again

by stormystormy11, November 20, 2006

I bought an office chair on-line from OfficeMax TWO MONTHS AGO. Four weeks into waiting, I was assured it took a little longer because I picked the fabric out myself. I just called again, another month gone by and now they tell me I probably will not be getting it. No other explanation but customer service said they would put a trace on it and would contact me in 24 hours. Yeh, right.

 I would not shop here again

by snitsirk, November 1, 2006

On 10/19, I ordered a 60" desk. As promised a desk was delivered on 10/20. The outside of the box was what I ordered, but the inside.....was a 48" desk. I called customer service immediately and was given an RMA # to write on the box for return. I     Read full review...

 I would not shop here again

by undergraduate, July 14, 2006

I was in search of an office chair, but after I had decided on the one I wanted, the office max in my city closed their doors for good and the next one was a good hour and half drive away, so I figured I would buy it from thier website. Yeah, it looked     Read full review...

 I would not shop here again

by davidyorke, May 10, 2006

Office Max has good sale prices, but lousy selection, a second-rate website, and inept service. <br> <br> OfficeMax.com is a pain to navigate, especially when you don't know the exact model number of the item you want. I THOUGHT that I found what I wanted and ordered it. Their website doesn't give package tracking information, so I had to call customer service to get my UPS tracking number and find out when my order would arrive. When it arrived, I found out the website incorrectly described the item I ordered, so I had to return it. Their customer service told me I could return the item for a refund to a local store, but they said they could only give me a store credit. I wanted to order the item they described (Bush Pencil Drawer AC99850), but since they don't have it in their catalog, I can't order it from them. <br> <br> Check out their prices, but buy from somewhere else with a price-matching policy and better service. <br> <br> I also posted this review to OfficeMax's page, as that is the merchant that shows up on the furniture product pages that redirect to OfficeMax.com. <br> <a href="http://www.epinions.com/content_230655495812">http://www.epinions.com/content_230655495812</a>

 I would not shop here again

by spongebag7, May 7, 2006

OfficeMax is one of the largesrt office supply stores in the USA along with Office Depot and Staples. They sell tons of products and have very reasonable prices and deals. Unfortunately, as much as I like their stores, their website is another story, or     Read full review...

 I would not shop here again

by three_ster, August 3, 2005

In stark contrast to other online business supply companies I have used, OfficeMax has again and again failed to meet any of my purchasing needs. Rather than wasting your time on the OffixeMax site, I would urge people to either go to Staples.com (My     Read full review...

 I would not shop here again

by shakey70, June 5, 2005

Don't buy anything at officemax, Please. I order a Casio Electronic label maker and some extra labels for it. I ended up paying $15.00 for the label maker, $15.09 for the labels, $2.29 for tax, then $7.95 for S&H. When I got the label maker it didn't     Read full review...

 I would not shop here again

by merrkin, May 4, 2005

bait and switch. <br> <br> I shopped for the lowest price on adobe photoshop elements plus premier elements and office max was listed as lowest price. when I attempted to purchase the item, low and behold the price was for adobe photoshop elements only, a few pennies less than retail. Had I not scrutinized the order carefully, I would have been boned and not gotten what I thought I had purchased. I chose the next lowest bidder, nothingbutsoftware and saved 35 bucks over what office max wanted (once I finally located the correct product). Additionally, according to office max, I could get it in just nine days

 I would not shop here again

by customopinions, May 4, 2005

THE LETTERS TELL THE STORY April 28, 2005 Mr. Sam Duncan President & Chief Executive Officer CERTIFIED MAIL OfficeMax Inc 150 Pierce Road Itasca, IL 60143 Re: Request for Reimbursement for     Read full review...

 I would not shop here again

by petconnection, February 15, 2005

Unprofessional store manager upon return of multifunction machine, including eyeball rolling and a lot of sighing. Rebate never received and unconcerned customer service department.

 I would not shop here again

by Bryan_Carey, January 11, 2005

Shopping for office supplies on a personal or business level is quick and simple with the numbers of specialty stores that have popped up in the last decade or so. And since most all of these retail giants maintains an on- line presence, shopping on-     Read full review...

 I would shop here again