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No problem
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It was a good shopping experience. I received the wrong color,,,,I ordered cherry color, but received oak. However, didn;t feel it was worth the hassle of a return.
I would shop here again
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They offered a good selection at good prices. I would definitely purchase from them again.
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just fine
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Using standard shipping (which was free with my order). My Dehumodofoer arrived in 3 days --- where I expected to have to wait 10. Great, very fast service.
I would shop here again
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Very responsive, great deal on the air conditioner.
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Excellent site easy to navigate and support. It was my first purchase and I bought at quality matters.com due to diversified products availability, time for delivery and specially because of the excellent reviews regarding the customer service. I was pleased to find out that all was accurate. Although the item arrived broken, customer service was very efficient, helpful and a new item arrived within days and the recipient was also very pleased by the professional and competent way everything was handled. I highly recommend QualityMatters.com and certainly will come back for future purchases.
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new what i was looking for had no problems thank you
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Excellent shopping experience, item was shipped and received as stated.
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The refrigerator didnt work so i called and they had a new one shipped asap. i sent the nonworking one back. i realize some products have flaws, and i am really happy with the way Jessica helped me with my purchase from Quality Matters.
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There was a cheaper price at another dealer but it was $100 cheaper and sounded too good to be true.
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I ordered a product and was unsatisfied. Its a difficult process to return the product and it has been less than 30 days since the day of purchase.
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It was what I expect shopping online - accuarte information, ease of ordering, delivery in a timely manner.
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I was looking for a 5 X 10 foot shed. If I realized or had been told the Shed was 5 X 4 foot with two, two foot inserts, I would have tried and purchased 3 inserts for a 5 X 10 foot shed. This size (5 X 10) was not available any where on the internet. I wanted a 5 X 10 foot shed to fit my existing 5 X 10 foot concrete pad.
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I enjoyed shopping with them. the shipment was recieved in great shape no dings or dents.thanks
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Qualitymatters.com had the product I was looking for, a compact upright freezer, for the best price when price and shipping were considered. A price comparison website listed their price around $50 less, but the qualitymatters website listed it with the shipping included, and then said shipping was 'free'. This was somewhat deceptive, but still cheaper than other options. The product arrived on time and in good condition and meets our needs well.
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THANKS
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1. I purchased from this company based on excellent reviews this company had received in the past. I was not disappointed, materials arrived undamaged and appeared all the pieces were there (we haven't assembled yet).
2. Delivery no hassled! The driver was courteous and very helpful (very heavy) to put in safe and easy place to maneuver around product. This is very unusual, I have to hassle almost every delivery company I've encountered.
2. Would order again from them, website easy to browse, purchasing no hassle, product arrived as ordered AND delivery a breeze.
3. Only improvement, a little more description of product I purchased. I had to go to other sites for more detail, but Quality Matters had the best price.
4. Definitely order from them again, especially if use same delivery company.
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I called to ask the progress of my order and learned that the company was in the middle of swapping out 2007 models for 2008 ones. The helpful customer service person had the newer model sent directly from the factory to my home without losing any time, and for no extra charges. I still got my microwave within 5 days, and a newer model than what I thought I was going to get. Wonderful service and they called me back when they said they would.
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I was very satisfied with the service, the time from order to delivery and the cost.
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PRODUCT WAS JUST WHAT I WAS LOOKING FOR AT A GREAT PRICE, WITH FREE SHIPPING. THE LITTLE PROBLEM I BELIEVE CAME FROM UPS, NOT QUALITY MATTERS, SO IT TOOK A LITTLE LONGER TO GET THAN I EXPECTED, BUT ITEM WAS RECEIVED IN GOOD SHAPE, AND WORKS GREAT.
I would shop here again
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