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Easy to find the shoes, good search engine on site.
The one time that i had to call customer service was very helpful. Arrived quickly.
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I was pleased with the quality of the items I bought, the pricing of those items, and the smoothness of the order process. If I had questions or problems that required a phone call, a call to Sierra Trading Post's toll-free customer service was very effective. I will shop with them again, and I have recommended them to friends.
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I am very pleased with the service I have received from Sierra trading post, all the goods that I purchased arrived very promptly after my purchase date.
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This is what internet shopping is supposed to be about...these people back up a magnificent web site with human customer service that is all that--total advocacy for getting it right for the customer, wonderful service. Sierra Trading Post is a model that should be used in business schools!
I would shop here again
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Good choice, good prices, excellent service.
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My items arrived in excellent condition a day before their estimated arrival time. I bought 2 colors of the same item at a fine price, the quality and fit are excellent and I am pleased.
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STP frequently has great bargains, and its shopping process is easy.
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Great prices and service.
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Helpful and courteous in person and also by mail.
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big selection, great prices, great order process
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STP is always prompt on delivery and accurate on product descriptions. A wonderful place to shop.
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As always it was great- I really love shopping online with Sierra Trading Post!
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Good
pictures and descriptions of articles on the web. Not alot of items in the size I needed, but the items are discontinued so I guess I'm lucky to have found any.
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Always a pleasure!A
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Some slip ups with order exchange, but transaction went very well all in all. Will shop Sierra again, for sure.
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I always receive very efficient service from Sierra and great deals on good products.
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I live in the woods of northern Minnesota, operate a sled dog kennel and hate to shop. Love your service and great deals for my hubby and two sons ages 46, 9 and 6. The items are great, one suggestion would be to let people know before purchase that items are back ordered. That happened only once to me and I was bummed that other items were on there way. Otherwise keep up the great work!
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I was ver pleased with the service I received when it came to having questions answered and the communications involved with returning an item that was the wrong size ordered. An excellent experience. I will be shopping here again in the near future. I love that Sierra Trading post is connected to paypal. It was one of the reasons that I chose to shop here.
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The experience was better than shopping at a store except it took longer to receive it than I was told, however the product was in excellent condition when I received it.
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I had to return it because it didn't fit right and the color was slightly darker than it looked on the online picture, but I had no problems returning it. I did have to get my own box, since it arrived in a plastic envelope in which the shoe box arrived crushed, though. The UPS label provided was convenient. The one complaint I have is that they shipped it in a plastic envelope rather than a box!
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I have made several purchases from Sierra Trading Post and been very pleased with the product and their prompt shipment. I have not had but one occasion to call their customer service and my problem was resolved immediately and to my complete satisfaction. I intend to be a long time customer.
I would shop here again
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