Read reviews on A Matter of Fax
A Matter of Fax
Average Rating: 4/5.0 store rating
On-Time Delivery 4
Customer Service 4
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Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 3/5.0 store rating
Terrible service and do not adhere to their own policies.
by kees777, May 7, 2008
This company provides no support for products purchased on their site. In addition, once this company sends out the product, they never want to see it again entirely ignoring their published 30-day return policy. Once paid, the credit card company had immense difficulty - which has still not been satisfactorily resolved - returning the purchase amount back to me for equipment that stopped working after the first 8 days.

x I would not shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
Awesome !!!
by noxqses2make, May 2, 2008
I was looking for a new home/office fax machine. I shopped several web sites and looked at many many reviews. I could not believe it when I stumbled across A Matter of Fax. They have great prices and excellent service.... I had never heard of this company before...I wish more people knew about them. Their Web Site is easy to navigate. They have pictures of all of their products and great prices. Everyone should shop here.

  I would shop here again
 
Author's Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
Very easy to use!
by plan24, April 30, 2008
The customer service department was very helpful for me. I had a faulty projector bulb that I purchased through them, they responded back quickly and told me to send back the faulty bulb. They replaced the bulb for me with no hassles and problems. A matter of fax is a business that I have told others to use, and will continue to spread the word of their business. Their supply and selection is very extensive. I will purchase through them again.

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
Perfection
by dday85204, April 28, 2008
Amazingly fast shipping!! I ordered the product on a weekend, the were options for shipping and one was free. I was in no hurry so I chose the free (slower) method. I received the email with the tracking # on Wednesday and it showed as Delivered!! In 3 business days with Free Shipping! and buy far the Lowest price on the Web. After using the Printer for a couple weeks now I am thoroughly impressed with the speed and quality of this product. Especially for the price that A Matter of Fax was selling it for. I cannot Rave about this company enough. I purchase online quite a bit and I have never come across such prompt service and at an amazing price. Thank you Thank you thank You a matter of fax!

  I would shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
Absolutely the WORST!!!!!
by jrskisj, April 3, 2008
I will never purchase anything from A Matter Of Fax again. The last two times I attempted to purchase items from them, they indicated that the shipping was free and there was no tax. I paid by PaPal and both times they added substantial shipping charges (almost 20%) to the PayPal payment. When I learned of it I cancelled the orders. They are absolutely the WORST!!

x I would not shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
Efficient and economical
by jjplep, March 26, 2008
The Epson RX 595 Photo All-in-One (print, copy, scan) unit I ordered from Matter of Fax is a superior unit. I made the choice from among the many offerings that Matter of Fax described on their site. I found their site quite easy to navigate and the     Read full review...

  I would shop here again
 
Author's Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
Fair pricing, fast delivery
by jhsl, March 21, 2008
I appreciate the steps they took to ascertain that the purchase was not on a stolen credit card number.

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
Fantastic!
by jerryfarrell, March 17, 2008
Your survey tool, and the survey tool at A Matter of Fax, limit one's ability to reflect how VERY SATISFIED one can be with all of the areas covered in the survey! Options of "very good" and such are just not adequate when all aspects of the buying     Read full review...

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
Great prices. Super fast shipping.
by matthewllehr, March 11, 2008
A Matter of Fax is a great place to buy from. I needed printer toner and found it here at a great price. I will be shopping here again.

  I would shop here again
 
Author's Rating: 0/5.0 store rating
excellent
by lynnave, March 4, 2008
I am a first time customer of Matter Of Fax and I ordered a Brothers GX-6750 typewriter. Not only was it at a very the price I received it in 3 business days, as promissed. I will have no problem purchasing from them again.

x I would not shop here again
 
Author's Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
Very good shopping experience. Good price and fast delivery.
by jlitten, March 2, 2008
I was very impressed with the speed of delivery of the Brother HL-2170W LASER <br> Printer I purchased. Also was very satisfied with the response time to an email I had sent over the weekend, received a response on the following Monday. Would recommend your company to others. Thanks J.Litten <br>

  I would shop here again
 
Author's Rating: 0/5.0 store rating
A Matter of Fax Online Store is a very easy and great online shopping experience
by jonelr70112, February 26, 2008
e It was very easy to search for items on A Matter of Fax website; The prices on items I was searching for were very good and the delivery delivery on items I selected to purchase was very prompt.

x I would not shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
Cheap, Fast, Great
by takatalvi, February 20, 2008
Searched web for replacement projector lamp. Found at A Matter of Fax. Received in under 5 days. Great customer service

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
Great prices and free delivery
by jwheeler40013, February 13, 2008
I have purchased from "A Matter Of FAX" before and I keep coming back. I recently purchased a Brother FAX-2820. The price was the best on the web, speed of delivery and customer support are outstanding. And if the cake isn't enough, the icing is FREE delivery!!!! Other sites add as much as $20 to the price for shipping. I don't know how AMOF can afford to do it, but I'm enjoying every minute of it! <br>

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
Easy and Fast ! Product was as described
by lgbmi, February 12, 2008
A 2nd.Thank You, I purchased a all in one printer from you folks in 2002 and you still have Outstanding Service. ! ! LGB from MI

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
This was a great experience and I highly recommend A Matter of Fax.
by christi123, February 7, 2008
Our copier/fax machine finally gave out after several years of pretty constant use. We liked the Brother MFC-8460 series and wanted to continue using that brand. After searching several other web sites, I found A Matter Of Fax Online Store. The site     Read full review...

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
These GUYS Rock!
by itguy4qic, January 29, 2008
Simple, these guys rock! I found hardware and software for my company's faxes at a fraction of the NORMAL prices advertised elsewhere. I will continue to use these guys for all my needs. I don't even check other places any more, it's a waste of time b/c amatteroffax always has the lowest price!

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
Smooth, Great!
by lesquivel, January 28, 2008
I liked purchasing from "A Matter of Fax". I bought a Fellowes shredder at a very good price... A great machine, free shipping and fast delivery. It doesn't get any better than that!!

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
A great experience - price and delivery updates were great!
by tjkilleen, January 28, 2008
My lamp burned out on my HD television one weekend. I called all around and found that no one actually carries these darn things. Everywhere I called they told me I had to order it. Many places gave me phone numbers to call and I'd end up at some off     Read full review...

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
Prompt , efficient, priced right and I am very pleased
by lpbruyette, January 28, 2008
From: Lance Patrick CEO and founder of: Vanman Delivery/Assembly/Setup/Instal lation servicing the Los Angeles area. I found "A Matter of Fax" on the internet by chance when I entered the search words, "replacement lamp for Mitsubishi LCD television     Read full review...

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
The absolute best.
by burgie42, January 14, 2008
I live in a very rural area with very limited local choices where I can usually judge the product quality. The internet has been the answer to making a 150 mile one-way trip to have access to especially computer equipment of any sort. But.... shopping     Read full review...

  I would shop here again
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