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ok
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very pleased and would recommend to anyone
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Very pleased with the service.
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The product was defective when received, but the return process was easy and they were very helpful. I would certainly buy from them again.
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great
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Poor Service, Slow Shipping, lack of Customer Care, Intriguingly nice catalog.
by biner, April 2, 2007
I have been trying to have a successful buying experience form Mountain
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gear for three years now. I have been extremely unsatisfied with no
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less than four attempts. I have experienced, excessively slow shipping,
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overcharges on shipping, and most frequently out of stock items. Hey
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M.G. if it’s out of stock, take it off your web site!! Customer satisfaction
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is non existent I am still waiting for a $4.95 overcharge. Out of stock items
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are left for you to figure out….without any notation on your receipt, no e-mail,
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just a partially filled box with some of your stuff…. I am now giving up.
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PS don’t let the great looking catalog fool you, order from REI, EMS, Campmor,
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Gear Express …. Always top notch!!!!!
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I would not shop here again
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knowledgeable staff with good service.
by youngkreisler, March 9, 2005
I had a very good experience with this store. I had some questions about the gear. The customer service staff was very knowledgeable and gave me accurate and straight-forward answers. The gear was shipped very quickly - I received it earlier than expected.
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The best product, with solid info and service
by allenfry, March 8, 2003
I've been buying from Mountain Gear and the website www.mgear.com for several years now. The product quality and selection is the best I have found for rockclimbing, mountaineering and telemark skiing. The information in the catalog and on the site is
Read full review...
I would shop here again
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