by Wolf Camera Shopper, May 15, 2008

Fast service and great web site (easy to navigate). Wide array of the top products on the market. Don't change a thing you guys have got it right.

 I would shop here again

by Wolf Camera Shopper, April 24, 2008

I purchased a camera kit from Wolf's website after seeing it in newspaper ad. When purchasing it online a label "in stock" was next to image. After completing the order, including payment, received email stating that part of the order was in stock, but camera kit was on back order and would be shipped when received from manufacturer. Waited approximately two weeks then tried an online chat with a "customer service" representative, which from the syntax of the conversation, was located in a foreign country. She was unable, or unwilling, to give a firm shipping date of the merchandise, or to make a substitution that could be shipped immediately. I discontinued the conversation thread in exasperation. One week later after receiving an email telling me that Wolf had not forgotten my order. I sent an email to "customer service" asking once again about a shipping date for the merchandise. Today, 5-6 weeks later, I still have yet to receive a reply from "customer service" to my email. In the meantime, I did receive the merchandise five weeks after it was ordered. I have purchased camera equipment, both personally and professionally for years from other suppliers both online and by catalog. This was by far the worst experience in 30 years of purchasing equipment Either they did not forecast the demand, or waited until it was created and then placed the order with the manufacturer. Either way the customer lost as per usual in today's business environment.

 I would not shop here again

by Wolf Camera Shopper, April 22, 2008

Wolf camera sent me a broken tripod and has not responded to 4 emails I have sent them in the last FOUR weeks. They still have not responded. I tried contacting my local wolf camera and they told me they would not take anything back and that I was stuck dealing with wolfcamera online. Lousy customer service! Wolf Camera obviously does not give a hoot about their customers! WORST internet company EVER!!!!

 I would not shop here again

by Wolf Camera Shopper, April 20, 2008

Great experience. Received order in two days. Merchandise in great condition. Would shop there again.

 I would shop here again

by Wolf Camera Shopper, April 8, 2008

Fast servuce.Had it in 24 hours

 I would shop here again

by Wolf Camera Shopper, April 7, 2008

I received the camera and the "free" printer in good time and they are working great. However, my repeated attempts at contacting Customer Service to find out how to get my rebate have gone unanswered. I am still trying to find out what I have to do to receive the advertised $50 rebate for purchasing the camera and the Canon PIXMA iP6310D printer together. I think I would be very reluctant to take advantage of advertised specials from your website in the future.

 I would shop here again

by Wolf Camera Shopper, April 2, 2008

Stress free.

 I would shop here again

by Wolf Camera Shopper, March 28, 2008

The $600 network switch that WolfCamera.com sold me did not work at all. They have refused to exchange the item, and their customer service representatives have been extremely rude and unprofessional, even threatening to hang up on me when I told them they had a legal obligation to sell a functioning product. I cannot state this strongly enough: DO NOT order from WolfCamera.com or its parent company, Ritz Camera. I live in Atlanta, and for years have shopped at Wolf Camera, the local company Chuck Wolf founded here. But since being taken over by Ritz Camera, things have obviously deteriorated quite a bit. My main regret is that I did not look at the other Shopping.com reviews before throwing my money away. Clearly I am not alone in having been taken advantage of by this unscrupulous company. Also, check out the Better Business Bureau listing on them. Shameful.

 I would not shop here again

by doc4492, March 25, 2008

Ritz Camera does not honor their promotions. They were supposed to send a $50 gift card as part of a promotion when I purchased my camera. I contacted them several times each time they said it will be emailed to me in 24 hours, no gift card has arrived. I will not do business with them again. They are not a trustworthy company. <br> <br>

 I would not shop here again

by Wolf Camera Shopper, March 24, 2008

I have used Adorama numerous times and have found them to be honest and reliable.

 I would shop here again

by Wolf Camera Shopper, March 21, 2008

Said items were back-ordered, but they arrived in a fairly timely manner.

 I would shop here again

by Wolf Camera Shopper, March 12, 2008

The BEST I have ever had. FANTASTIC

 I would shop here again

by soupcraze, February 19, 2008

I have already written a review on Wolf Camera's sister website, R itz Camera. Both are owned by the same company, and if you look closely at the websites, minus the background color, they are identical and sell     Read full review...

 I would not shop here again

by philjohn, February 19, 2008

I ordered from this company expecting delivery on time. It has been more than a week and still no sign of delivery. I order a lot from many internet retailers but this is absolutely the slowest. I called three times and after VERY LONG HOLDS On the phone I was told a different due date every time. I have no idea if their order will be accurate but be careful and don't expect to get your order on time - you won't!

 I would not shop here again

by Wolf Camera Shopper, February 11, 2008

Only deficiency was lack of adequate infomation to make a detailed comparison between products. Had to go back to mfg web site.

 I would shop here again

by Wolf Camera Shopper, February 7, 2008

I have asked several times for a different invoice for each purchase, I have asked twice and to date I have not recived one. The customer sevice of this store is terrible!

 I would not shop here again

by Wolf Camera Shopper, January 30, 2008

Two cartridges each worked for a day, then ceased to function. A waste of my money.

 I would not shop here again

by oneoneone, January 27, 2008

I bought a tripod from them and found it two minutes later at BH for over 60 dollars less!!! After browsing a litte, I found that wolf camera's prices were consistently higher than all the other well known sites (amazon, adorama, beachcamera, JR, etc.). Not just a little higher, but significantly higher. I ended up returning the tripod, because they were not able to match BH's price.

 I would not shop here again

by Wolf Camera Shopper, January 21, 2008

SD card has been back ordered with no expected delivery date. Called customer service and could not understand customer service representative. Had to have things repeated over and over. Rep could not give expected date for shipment nor did he seem to care. Answers were very flipant. The item is available in store and has been. Also ordered a camera package which required several phone calls to get order completed. Once again I could not understand rep nor was I able to get questions answered satisfactorily. I am very dissatisfied with WolfCamera.com. I have only had good experiences in the store and could not understand the difference until I was told they were different companies.

 I would not shop here again

by Wolf Camera Shopper, January 17, 2008

My camera arrived quicker than expected and the ability to track it's shipping was awesome. The camera itself has also worked out great. Thanks!

 I would shop here again

by Wolf Camera Shopper, January 17, 2008

Excellent service!! Well done guys...I'm absolutely pleased

 I would shop here again