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Overall pleasurable transaction
by erictn80, July 10, 2008
I purchased the Garmin Nuvi 255W with 2 leather cases. Prices were fair, but it was a new product that few others merchants had in stock. I ordered the product then read all the horrible reviews about the company so I had some buyers remorse. I got an email about a problem with my order and I thought that the games were about to begin as I had read about. But it was only a billing address issue as I had recently moved and my credit card change of address had not processed yet. The products were all shipped out same day and I am very pleased with the company and the products.
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Customer service wasn't all that great as they weren't very polite on the phone. But they did resolve my issue.
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Shipping speed was very good.
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I will shop at this merchant again.
I would shop here again
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STAY AWAY UNLESS YOU WANT TO BE DISAPPOINTED
by jenn30339, March 31, 2008
Terrible company to order from. I paid overnight shipping for a birthday present - was not delivered. Spoke to a customer service rep named Vince and a supervisor named Mike. Very RUDE and both of them hung up on me. The supervisor stated that TigerGPS didn't care if they had my business at all.
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STAY AWAY FROM THIS COMPANY.
I would not shop here again
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In my order I said that if you can?t deliver all stuff in time (tree days), cancel the order.
One part of the order was delivered and the rest was on back order, and I was charged for the lot, that was BAD.
But there was no problem to cancel the rest of the order and I got that money back without any problem, that was good.
I would shop here again
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Very happy, fast shipping great prices
by torkk, March 13, 2008
I ordered a Magellan GPS from them on 3days ago. I called first to make sure it was available he said yeah. I went to website and ordered a unit. I thought it was going to take longer, but I was shocked when on Tuesday I got a call from my brother telling me it was in. Pretty damn fast shipping.
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Prices were good, infact better than anywhere else i've seen online or retail store. Will use them again for sure. I was skeptical at first, I had ordered the item from Tigerdirect and they out right lied to me, and when I wanted a unit with the same features for the same or close to the same prices they said no. So, I was happy to find out that TigerGPS is associated with Tigerdirect.
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Now, if they only sold computers and items like, I would give them all my business.
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FRAUD, they do not have what's on website.
by tsuan, January 6, 2008
DO NOT BUY From TigerGPS.com
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I bought a Garmin Nuvi 260 based on the rating here of 4 checks.
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Item was in stock according to website. Clearly stated delivered in 2-3 days. After placing order I didn't hear from them again. I ordered 4 weeks before Christmas and I never got it, this was a present for my wife. TigerGPS totally ignored me and responded (sometimes) to my phone calls and emails like I was some crazy irritating customer.
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So I finally got it with no apologies after I tried to cancel order 2 times.
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I don't know what kind of games or business TigerGPS is running, but I will NEVER buy from these crooks again.
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I would not shop here again
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Poor everything!!! will never shop here again
by mebde24, December 27, 2007
DON'T SHOP HERE!!! Price is the only thing these guys have going for them. Ordered a Garmin back in Nov. Website said item was in stock and shipped same day if order before 3pm EST. Ordered item 9am PST (12 noon back east). They charged my credit
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I would not shop here again
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You don't need a GPS to find this merchant; STEER CLEAR!!!
by stevejtx, December 13, 2007
TigerGPS is very quick to charge your credit card; They're very slow to ship the product. I called / emailed four times about my delayed order and each time I got the runaround and false promises that it would ship the following day. After the fourth time that was it.
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I ended up canceling my order since I did not have any part of my order after 2-3 weeks. It did not even phase them when I canceled; Customer service skills are severely lacking. They do not care at all about the customer.
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I almost ran out of time for Christmas gifts; I ended up ordering from Amazon.com. I received my entire order after two days with normal shipping. Thanks Amazon for fixing a major Christmas problem; I paid a little more money, but you always know what you get from Amazon - fast shipping and very good customer service / returns policy. What good is a lower price if the company can't deliver the goods?
I would not shop here again
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Website said IN STOCK - never shipped in 3 weeks!
by gregghara, December 11, 2007
I purchased a Garmin Nuvi 660 from TigerGPS during a special they had over Thanksgiving 2007 for $449 - $50 lower than their normal price. The website showed it was in stock and that it would ship the same day if the order was placed before 3PM EST. I
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I would not shop here again
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Poor shipping time and Customer Support!!!
by falzzy, December 11, 2007
I placed my order on November 23rd for a Garmin Nuvi 260. It was for an upcoming trip and I figured that since I’m leaving in 2 weeks it would be perfect since Tiger GPS proudly displays their shipping policy on their website. The items was supposed
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I would not shop here again
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No complaints on order of TomTom Rider
by sbuck0604, October 20, 2007
I ordered a TomTom Rider V2 because I just had to have one. The prices were the same everywhere, but availability fairly slim. I also ordered the Car Mount for the device. I was told immediately, on their web site, as well as a follow up eMail that the order would be delayed because the mount was a pre-order. I waited for a week, then called customer service and asked them to split the order so I would at least get the GPS. That was done with one phone call, a email verification, along with the new order number came through. I got my GPS 2 days after that. I sent an email to TomTom Customer service asking about the availability of the Car mount and they gave me another site that had them in stock. Since it was the same price as the pre-order, I ordered it from the other site then called the customer service site to cancel the existing pre-ordered car mount. It was done in a second, with the follow up email showing my cancelled orders. Absolutely no complaints with this order.
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Misleading price discounts
by sharpstick, September 19, 2007
Do your research before you buy from Tigergps.
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The three GPS units I looked at from three different manufacturers had a retail price that was way over what the actual MSRP was. (up to $100 in one case) Their supposedly lower price was equal to or slightly lower than the actual retail.
I would not shop here again
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Good experience, accurate, just be a little more forthcoming about back-orders.
by wicrisp, September 4, 2007
Purchased 530HCx. I did not know it was on back-order until I had placed the order. Might be good to mention that upfront. Anyway, I called and they gave me a promise date that was kept. All merchandise arrived properly packaged and complete. I also ordered a GPS carrying cases and they got the order correct. Other than the snafu about the GPS being on back ordered, I would recommend this store highly.
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No problems.
I would shop here again
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GOOD
I would shop here again
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order was put on back order with a possible shipping date. called them 2 days after ahipping date and they didnt know when it would be shipped I was leaving on vac. in 5 days. cancelled order. Should have been told by email order was going to be longer.
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The rep. I dealt with was helpful and courteous, and spoke English(a big plus in my book). I will definetely deal with Tiger in the future.
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2 items shipped and charged for. This caused some inconvienence in having to ship one back and receive reimbursement.
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Could have been some more information about the products.
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Excellant shopping experience!
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Completely Dishonest. Do not trust your item is in stock.
by profgps, April 6, 2007
Will never shop here again. Have been lied to repeatedly. Ordered a GPS unit 6 weeks ago and have yet to receive it after being told it will be shipped in a couple days or next week. Was told they get the units directly from Magellan. Called Magellan and found out that was a lie. Item was listed as "In Stock" the day I ordered and has since changed to "Ships in 2-3 days", but that was 2 wks ago. Claim on their website that your CC will not be charged until shipped. Mine was charged immediately.
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Slow to ship, fast to charge credit card.
by waxwing07, March 27, 2007
They billed my credit card the day I placed my order. Twelve days later I called to ask about the status of the order and they said it 'went out that morning'. According to the package tracking information, it actually left the night AFTER I called to check the status. Dishonest merchant.
I would not shop here again
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