by TonerMAX Genuine Supplies Shopper, May 12, 2008

Have used them many times before and will continue to do business with. Always a great experience

 I would shop here again

by TonerMAX Genuine Supplies Shopper, April 20, 2008

im a regular customer, happy with products and service. tks

 I would shop here again

by johnq2024, April 17, 2008

Vendor sent defective, recycled (not new brand name as advertised) cartridge. They DO NOT have a live support person as advertised. Their phone number IS DISCONNECTED WITH NO NEW NUMBER LISTED. As of this review, the vendor has not contacted me about the return of the defective product. <br> <br> As of today 4-18-08 the vendor remains unresponsive. I have found out that Tonermax and Panda wholesale are part of a co. called "Impro Corporation", founded by a Wayan Garvey. This business brokers "surplus business equipment" (take that to mean whatever you want). <br> <br> After researching this company I came up with one phone number that somebody answered: 412-924-8619. This person promised to get the ball rolling on my complaint a week ago. So far nothing more has happened, and it is now one month since my original order. <br> <br> Be very skeptical about buying from this compnay. The only thing they have done well is to take my money.

 I would not shop here again

by TonerMAX Genuine Supplies Shopper, March 24, 2008

TonerMax originally shipped one incorrect part, but corrected the error as soon as I made them aware of it. The only (minor) complaint was that they did not inform me via return email that they were shipping the correct part. TonerMax is a reputable company that I will undoubtedly do business with again in the near future.

 I would shop here again

by TonerMAX Genuine Supplies Shopper, March 8, 2008

OK

 I would shop here again

by TonerMAX Genuine Supplies Shopper, March 4, 2008

Quick & Easy

 I would shop here again

by paulagem, February 29, 2008

TONERMAX now has a message at the top of site promoting PANDA WHOLESALE. <br> <br> Below is my original BUYER BEWARE review. <br> <br> Check out reviews at pronto.com and bizrate.com. Same negative stuff as here. RedTagToner.com Improcorp.com and tonermax.com are all the same company. I dealt with RedTag several times with good results but the last two times were a rip off. Apparently the company has been sold to a bunch of crooks. Report to FBI if you had the same problem.

 I would not shop here again

by TonerMAX Genuine Supplies Shopper, February 22, 2008

It was qick and easy. I like that!

 I would shop here again

by TonerMAX Genuine Supplies Shopper, February 18, 2008

it has taken too long to receive my product.

 I would not shop here again

by javabean2, February 14, 2008

Horrible experience. Website said the have the product in stock, so I placed an order. Credit card charged right away, received order confirmation. Emailed to find out when it would ship, tried to make sure the item is indeed in stock. Need product in somewhat of a hurry. Received canned email message that product will ship within 24 hours. Over 48 hours later, no confirmation that product is available to ship or has shipped. Canned responses to emails. No response to phone calls. Do not order from this company. Horrible customer service.

 I would not shop here again

by TonerMAX Genuine Supplies Shopper, January 31, 2008

Products always deliver on-time.

 I would shop here again

by TonerMAX Genuine Supplies Shopper, January 14, 2008

Sometimes takes awhile to find model number desired, but other than that it is excellent.

 I would shop here again

by TonerMAX Genuine Supplies Shopper, January 7, 2008

Excellent service and ordering convenience (easy-to-use website), prompt shipping and tracking info. Very good prices on quality products. Highly recommend this merchant.

 I would shop here again

by indyerf, January 1, 2008

STAY AWAY!!!!! <br> 12-8-07 bought toner online <br> 12-9-07 credit card charged <br> 12-11-07 told it shipped <br> 12-12-07 FedEx does NOT have package <br> 12-20-07 customer service said sorry and sent FedEx number again <br> 1-2-07 NO TONER, NO RESPONSE, NO MONEY BACK, NO PHONE NUMBER for CONTACT <br> ***UPDATE*** <br> 1-3-07 Received email - told FedEx lost package, they would reship and I would receive a tracking number tomorrow <br> 1-3-07 Received second email saying FedEx couldn't deliver to a PO Box (although I don't have a PO Box and have NEVER used a PO Box) and they need a physical address <br> <br> I still say - <br> Don't shop here!!! <br> Save yourself the trouble and spend the extra $10 and go to OfficeMax

 I would not shop here again

by TonerMAX Genuine Supplies Shopper, December 28, 2007

Overall good vendor.

 I would shop here again

by TonerMAX Genuine Supplies Shopper, December 21, 2007

Excellent customer service and products

 I would shop here again

by kenb643, December 15, 2007

I ordered a #95 HP Tri-color inkjet cartridge and was shipped expired product. The date on the outside of the package is "SEP06" and expiration date printed on the cartridge is 2007/03/02. It appears to be a cartridge that was probably originally sold in combination with a printing or paper kit. <br> I FAILED TO READ OTHERS OPINIONS FIRST FOR THIS MERCHANT. <br> They are not responding to my e-mails.

 I would not shop here again

by TonerMAX Genuine Supplies Shopper, December 15, 2007

Very good

 I would shop here again

by TonerMAX Genuine Supplies Shopper, December 13, 2007

good

 I would shop here again

by mikewbc, December 11, 2007

Stay Away. Refilled sold as new, No customer service, slow shipping, expired products. Both cartridges I got were supposed to be new, but came without box and were both defective.

 I would not shop here again

by bilofsky, December 6, 2007

The "Genuine HP Inkjet Cartridge" he sent was a year and a half past expiration date. Although the outer box - the one that has the expiration date clearly printed on it - was pictured on his web site, it wasn't shipped with the cartridge. Luckily I can interpret the date code on the foil wrapper. He promptly sent a replacement cartridge, also expired, and didn't include the promised return shipping label. After he stopped answering my emails, I disputed the charge on my credit card. He wrote them back a one line explanation that had nothing to do with the situation, and managed to put the burden back on me. What a slippery character!

 I would not shop here again